About the role
In this role, you will lead the strategy, development, optimisation and governance of Balfour Beatty UK's digital learning ecosystem, ensuring learning technologies and digital solutions enable workforce capability, skills development and business performance.
Acting as the organisation's subject matter expert for learning technologies, the Digital Learning Manager will own the performance, roadmap and continuous improvement of the Learning Management System (LMS), Learning Experience Platform (LXP) and associated learning technologies.
In this role, you will leverage learner insight, analytics, automation and emerging technologies, including AI, to enhance the employee learning experience and maximise business impact.
What you'll be doing
- Lead the strategy for the development of a digital learning ecosystem including LMS and future LXP solutions.
- Lead through the team to maintain governance processes, standards and quality controls for digital learning content and learning technologies.
- Lead through the team to ensure all compliance, mandatory and role-specific learning requirements are effectively deployed, monitored and reported across BBUK.
- Lead through the team to optimise organisational reporting, dashboards and analytics relating to learning compliance, learner engagement and platform performance.
- Work with content owners to support innovation in digital learning content, retiring out of date digital learning and exploring opportunities to bring learning content in line with current thinking.
- Lead through the team to ensure that learning content remains accurate, current, compliant and aligned with organisational requirements.
- Lead through the team to ensure that quality assurance processes for digital learning content, including accessibility, consistency, branding and user experience standards in maintained.
- Support audit, assurance and regulatory requirements through robust learning governance and reporting processes.
- Lead operational relationships with LMS providers and external learning technology suppliers.
- Support the development of business cases, requirements gathering, procurement activity, vendor evaluation and delivery planning for future LMS/LXP solutions.
- Stay informed of developments within the digital learning industry, identifying opportunities to leverage artificial intelligence, automation, personalised learning and emerging technologies.
- Collaborate with colleagues responsible for eLearning development to ensure learning content and technology platforms work seamlessly together.
- Support projects related to digital capability, learning experience design and wider workforce development initiatives.
- Ensure digital learning solutions meet accessibility standards and provide an inclusive learning experience for all employees.
- Provide high-quality consultancy and support to stakeholders, managers and learners regarding learning technology and digital learning services.
Who we're looking for
Skills
- Learning Management System administration and management
- Learning Experience Platform administration and management
- Digital learning governance and quality assurance
- Learning analytics, reporting and dashboard development
- Stakeholder management and relationship building
- Data analysis and insight generation
- Project and programme management
- Vendor and supplier management
- Risk management and assurance
- Strong written and verbal communication skills
- Process improvement and operational excellence
- Digital accessibility and inclusive design
- Change management and adoption support
- Business analysis and requirements gathering
- Problem solving and decision making
- Facilitation, presentation and engagement at all levels (including senior leaders)
Knowledge
- Educated to Degree level or experience equivalent to CIPD
- Learning Management Systems (LMS) and Learning Experience Platforms (LXP)
- Digital learning technologies and delivery methods
- Learning governance frameworks and controls
- eLearning standards and methodologies (SCORM, xAPI and related standards)
- Learning analytics and performance measurement
- Adult learning principles and instructional design
- Digital accessibility standards and inclusive learning practices
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About us
Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: [email protected]
Job Reference: BBUK20983
