Summary:
Russell Publishing has an exciting new role for a Campaign Delivery Manager to join and manage the end-to-end solution delivery for Lead Generation activities ensuring excellent customer experience across all brands.
The ideal applicant will have 3 years of experience in experience working in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment.
Key Responsibilities:
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Develop lead generation programmes tailored to client briefs, industry verticals, ICPs and TALs
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Work with various internal stakeholders to ensure campaigns are maximised and fulfilled on schedule
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Manage and work with external vendor/partners to ensure successful delivery of each campaign type
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Develop/ source platform solutions to support business model and efficiencies
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Ensure processes, communications and reports are quality controlled
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Support client retention and upsell opportunities through analysis of performance and continual improvement
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Develop and maintain knowledge of vendor/ partner strengths in relation to market sectors the business operates in
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Maintain accurate records on all relevant systems
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Drive the timely delivery of each campaign
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Manage and work with Lead Generation Co-ordinator to deliver campaign activity.
Key Skills/ Requirements:
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3 years of experience in experience working in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment.
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Experience working with multiple vendor contracts and SLAs
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Knowledge of Lead Generation and ABM strategies
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Experience delivering campaigns using external databases alongside owned media
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Solution-driven with sound commercial awareness.
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Excellent communication and stakeholder management skills.
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Self-motivated, proactive, and able to manage multiple projects simultaneously.
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Experience working across multiple brands or industry sectors.
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Familiarity with content management systems (CMS) and CRM platforms.
Company Benefits:
We are committed to ensuring everyone feels included, valued and appreciated and we offer a supportive, flexible working environment, amazing opportunities for personal and professional development.
Other benefits also include:
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Hybrid working (2 days in the office)
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Pension contribution
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Free car parking
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Benefits platform with discounts, wellness and engagement tools
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Christmas closure
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Company events
Application:
Due to the nature of our location, applicants will require their own vehicle to travel to work.
If you would like to apply, please send a covering letter, CV and salary expectations to Nicola Gilmore, [email protected]
