About Our Opportunity
We're looking for a National Transport Operations Manager to play a pivotal role in the leadership of our national bulk transport operation. Reporting to the Head of Transport, you'll be responsible for ensuring the safe, efficient and effective delivery of transport services across a complex national network, supporting the movement of materials to customers and operational sites throughout the UK.
Working across planning, fleet, operations and commercial teams, you'll provide the operational leadership needed to keep the network performing at its best. This is a role for someone who thrives in a fast-paced environment, enjoys solving complex operational challenges and is passionate about delivering exceptional service while continually improving performance.
What You Will Be Doing
As National Transport Operations Manager, you'll oversee the day-to-day operational performance of our national bulk transport network, ensuring customer demand is met safely, efficiently and in line with agreed service standards.
Working closely with the Head of Transport, you'll coordinate activity across regional planning teams, internal and external fleet operations, commercial teams and operational stakeholders to ensure the network remains agile, responsive and capable of meeting changing business priorities. You'll proactively monitor operational performance, identifying service risks, resolving issues quickly and balancing resources across the network to maintain service excellence.
You'll use operational data and performance insight to drive improvements in fleet productivity, vehicle utilisation, transport costs and customer service. By working collaboratively with colleagues across the business, you'll help optimise network performance while supporting the achievement of wider commercial and operational objectives.
A key part of the role will be leading continuous improvement across the transport function. You'll champion greater standardisation, support the implementation of new transport systems and digital solutions, and lead projects that improve efficiency, strengthen operational resilience and enhance the capability of the wider transport operation.
You'll also support the development of high-performing teams, building strong relationships across the business and creating a culture focused on safety, accountability, collaboration and operational excellence.
About You
You're an experienced transport or logistics leader with a strong track record of managing complex, multi-site operations within a national environment. You understand how to balance customer service, operational performance and commercial objectives, and you're confident leading through others to deliver consistently high standards.
You'll have significant experience working across transport planning, fleet operations and logistics, with a strong understanding of transport legislation, fleet utilisation, scheduling and operational performance. Experience managing both employed fleets and subcontracted carriers, alongside the use of transport management systems and operational performance data, will enable you to make informed decisions and drive measurable improvements.
You build credibility quickly and communicate effectively with stakeholders at every level, bringing people together to solve problems and deliver results. Proactive, resilient and solutions-focused, you're motivated by leading operational excellence and making a tangible impact across a national transport network.
