An exciting opportunity has arisen for an Estate Officer to join the Housing and Neighbourhoods Service within Sheffield City Council.
We are looking for enthusiastic, motivated and customer-focused individuals to work as part of our Estate Services Team, supporting the delivery of high-quality services to tenants, residents and communities across Sheffield.
This role is an important part of our frontline Housing Service and will help ensure that communal areas and neighbourhood environments are clean, safe, welcoming and well maintained. Working within a designated area of the city, you will contribute to improving the quality of life for our tenants and support the Council's commitment to creating neighbourhoods where people are proud to live.
About the Role
As an Estate Officer, you will work as part of a dedicated Area Team delivering a range of estate management and caretaking services.
Your duties may include:
- Cleaning communal areas of residential blocks and estates.
- Clearing refuse chutes and maintaining bin storage areas.
- Collecting and disposing of rubbish and fly tipping.
- Removing graffiti.
- Reporting repairs and carrying out post-inspections of communal repairs.
- Undertaking minor communal repairs.
- Delivering mail and notices where required.
- Maintaining communal outdoor areas, including weeding and shrub pruning.
- Operating vehicles, machinery and equipment safely.
- Liaising with tenants, contractors and partner organisations.
- Maintaining accurate records using handheld technology and digital systems.
- Supporting the development of local communities through effective partnership working.
The successful candidate may be required to work across different neighbourhood teams within the city to meet service demands.
About You
Are you:
- Passionate about delivering excellent customer service?
- Able to work effectively as part of a team?
- Self-motivated and capable of working independently?
- Practical, reliable and willing to take responsibility for maintaining high standards?
- Comfortable working outdoors in all weather conditions?
- Able to communicate effectively with a wide range of customers and colleagues?
If so, we'd love to hear from you.
You will need to demonstrate:
- Good literacy and numeracy skills.
- The ability to follow written instructions and procedures.
- Excellent customer care skills.
- A commitment to equality, diversity and inclusion.
- The ability to react calmly and professionally in challenging situations.
- A basic understanding of estate services, caretaking, cleaning or environmental maintenance work.
- A valid driving licence, as driving Council vehicles may be required.
What We Offer
Working for Sheffield City Council means being part of an organisation that is committed to supporting its people and delivering excellent services to local communities.
We offer:
- Generous annual leave entitlement.
- Local Government Pension Scheme.
- Access to a wide range of learning and development opportunities.
- Health and wellbeing support.
- Family-friendly and flexible working arrangements where service needs allow.
- Opportunities to develop your career within Housing and Neighbourhood Services and the wider Council.
Our Values
Our values guide everything we do:
- People are at the heart of what we do.
- Openness and honesty are important to us.
- Together we get things done.
We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.
It is a great time to join us and we welcome your application.
Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.
Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.
If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.
Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.
