The Application Specialist - APC is a customer-facing field expert responsible for supporting Valmet’s customers with a primary focus on advanced controls, tunning, process performance, automation, troubleshooting, start-up support and continuous optimization . The role combines on-site and remote expert services across waste to energy power plants and wastewater treatment plants with strong emphasis on process stability, operational reliability, control performance, and actionable customer recommendations.
Main responsibilities
- Deliver on-demand and agreements, on-site and remote expert support for Advanced Process Control. This includes process optimization, control performance, troubleshooting, audits, studies, startup support, commissioning support, and shutdown-related activities .
- Support customers in process stabilisation , process tuning, process diagnostics, and operational optimization using Valmet’s automation, analysers, and process know-how.
- Analyse process issues and identify root causes related to process variability, control performance, valve behaviour, instrumentation signals, and operating practices.
- Provide expert recommendations for control strategy improvements, process tuning, automation adjustments, and operational best practices to improve availability, productivity, stability, and quality.
- Support customer teams during startup, commissioning, shutdowns, process upsets, and performance follow-up , and act as a technical authority in customer-facing discussions.
- Prepare professional service reports that clearly document observations, process issues, findings, recommendations, customer actions,
- Support technical-commercial follow-up by identifying service leads, automation upgrade opportunities, process optimization cases, maintenance actions, and remote support opportunities from site work.
- Support scope definition, quotation inputs, service planning, and cross-functional coordination together with sales, service coordination, application engineering, and global experts.
- Train and guide customer personnel on process understanding, control philosophy, system usage, troubleshooting logic, and performance improvement actions.
Work according to Valmet’s HSEQ and field-service delivery processes and ensure disciplined use of core systems, documentation, and service workflows.
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Primary technical scope for this role
- Waste to Energy process
- waste water treatment plants process
- Process control performance evaluation
- Automation / process audits
- Startup and commissioning support
- Shutdown support with process and controls focus
- Process tuning and recommendations
- Remote and on-site expert support
What You Bring:
- Bachelor’s degree in Process Engineering , Chemical Engineering , Automation Engineering , Control Engineering , or equivalent
- Strong experience in automation including process operations or process support , especially waste to energy
- Strong experience in controls / automation / process tuning / DCS-supported troubleshooting
- Experience in startup, commissioning, shutdown execution, or process performance support
- Ability to translate technical findings into practical customer recommendations
Willingness to travel frequently (50%) and support customers on site, including shutdowns and extended working hours where needed
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You May Also Have:
- Experience with Valmet or equivalent distributed control systems , analysers, APC, or related optimization tools
- Experience in remote support and performance follow-up
- Experience in technical-commercial follow-up, quotations, or service agreements
Experience supervising contractors or coordinating site teams
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To Be Successful in This Role We Are Looking For:
- High customer credibility
- Strong technical ownership
- Structured reporting discipline
- Calm and analytical troubleshooting approach
- Ability to work independently in high-pressure site conditions
- Strong cross-functional collaboration across sales, service, product, and customer teams
Apply now and become part of a team that is driving smarter and more sustainable industrial operations!
