About us
We are a small, community-based home care company, passionate about making a positive difference in people’s lives. We support individuals to live independently in their own homes, and we believe that great care starts with a supported, valued team.
Our approach is built on kindness, respect, and strong relationships — not just with our clients, but with our staff and the wider community. As we grow, we’re looking for someone who shares our values and wants to be part of something meaningful.
About the Role
Although initially a 3-day per week role, this a great opportunity for someone who enjoys variety, people, and making things run smoothly behind the scenes.
As our part-time Office Administrator, you’ll be the friendly and reliable point of contact for both staff and clients. You’ll help keep the office organised, support day-to-day operations, and play a key part in creating a positive experience for everyone connected to our service.
What You’ll Be Doing
- Being the first point of contact for staff, partner and client queries — always approachable, helpful, and professional
- Building positive relationships with care staff, service users, and families
- Helping resolve day-to-day issues and ensuring everyone feels supported
- Reporting to the Operations Manager, supporting the Director, Registered Manager, Lead Carers and the office team to provide a safe, efficient and effective service
- Maintain up to date and accurate calendar and sharepoint records
- Managing general administration and ensuring systems are organised and up to date
- Maintaining accurate records and documentation and ensure they are appropriately stored
- Managing PPE and uniform stock levels
- Helping to maintain and update simple and effective procedures and templates
- Looking for ways to improve efficiency and make life easier for the team
- Supporting compliance activities and keeping everything in good order
- Assisting with recruitment activities, onboarding, and staff records (including holiday administration), as required
- Helping responsible staff to organise training, inductions, and team activities
- Supporting a positive, inclusive workplace culture and ensure staff are recognised for their contributions
- Support effective communication to staff through WhatsApp and other channels, including staff surveys
- Support carer recruitment activity through online channels
- Supporting local marketing and community engagement activities
- Support our survey activities
- Assisting with social media and promoting our services
- Helping us grow our presence in the local community
About You
We’re looking for someone who is organised, approachable, and genuinely enjoys helping others.
You don’t need to come from a care background, but you should share our values and be comfortable working in a people-focused environment.
You will likely have:
- Experience in an administrative or coordination role
- Strong organisational skills and attention to detail
- Confidence in communicating with a wide range of people
- The ability to manage your time and priorities independently
- Confidence in using a variety of IT systems
It would be great if you also have:
- Experience in care, healthcare, or a community-based setting
- An understanding of basic HR processes
- An interest in marketing or community engagement
What We Offer
- A supportive, friendly team where your contribution really matters
- The chance to make a real difference in your local community
- Opportunities to grow with the company as we grow
- Ongoing training and support
- An outstanding working environment.
Pay: Up to £300.00 per week
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
Application question(s):
- Do you live in the area we operate ( between Honiton, Cullompton and Ottery St Mary)?
Work authorisation:
- United Kingdom (required)
Work Location: In person
