We are looking for a reliable, enthusiastic and hard-working Shop & Branding Assistant to join our busy team in Leicester. This is a varied, hands-on role covering customer service in the shop, order processing, picking and packing, and general support for our embroidery and printing departments.
The ideal person will have a positive, can-do attitude, be prepared for hard work, and be happy to support different areas of the business as needed. Full training can be provided for the right candidate.
What You’ll Be Doing
· Serving customers in the shop in a friendly and helpful manner.
· Assisting customers with product enquiries, sizing, ordering and general advice.
· Processing customer orders accurately.
· Picking, packing and preparing orders for collection, delivery or production.
· Helping to keep the shop, stock areas and workspaces tidy and organised.
· Supporting the embroidery department with garment preparation, finishing, checking and packing.
· Supporting the printing department with preparation, finishing, packing and general production tasks.
· Receiving deliveries, unpacking stock and putting items away correctly.
· Checking orders carefully to help maintain quality and accuracy.
· Working with colleagues across the shop, warehouse and production areas to help complete orders on time.
What We’re Looking For
· A positive attitude and willingness to learn.
· Someone who is prepared for hard work in a busy, practical environment.
· Reliability, punctuality and a good team ethic.
· Friendly communication skills and confidence speaking with customers.
· Good attention to detail when processing, checking and packing orders.
· Ability to follow instructions and work accurately.
· Good organisation skills and a flexible approach to daily tasks.
· Comfortable with practical work, including standing for periods of time and moving stock where required.
Experience That Would Help
· Previous experience in retail, customer service, warehouse, production or order fulfilment.
· Experience with clothing, workwear, school wear, sportswear or branded garments, preferable but not essential.
· Basic computer skills for entering and checking order information.
· Experience in embroidery, printing or garment decoration would be useful, but is not essential.
What We Offer
· A varied role where no two days are the same.
· Training and support in shop processes, embroidery and printing.
· The chance to develop practical skills within a busy local business.
· A friendly team environment where effort, reliability and attitude are valued.
Pay: £26,500.00 per year
Benefits:
- Casual dress
- On-site parking
Work Location: In person
