Job Role: Junior Account Manager – Coffee Division
Hours: Monday to Friday, 9.00am to 5.00pm (37.5 hour working week)
Location: Millers Vanguard Response Centre (Building 2), Bury, Manchester, BL9 6LE
We are looking for an enthusiastic and highly organised Junior Account Manager to join our growing Coffee Division. This office based role is ideal for someone who is early in their Account Management career and keen to build their skills in client relationship management, service and data interpretation.
Working closely with the Category Manager – Coffee, you will help maintain strong client relationships, support daily account activity and contribute to the successful delivery of our services.
Key Responsibilities
- Support the Category Manager – Coffee with day to day account management and administrative duties.
- Act as a reliable point of contact for a major coffee client, ensuring clear and professional communication.
- Assist in preparing quarterly business review packs, including gathering and organising data.
- Use CAFM systems to help monitor service performance and coordinate internally where needed.
- Provide occasional corporate hospitality to support client relationship building.
- Help interpret service and performance data to support reporting and client discussions.
- Work collaboratively with internal teams to help ensure service levels and customer expectations are consistently met.
Required Skills and Qualifications
- Some experience in a customer facing or service‑focused role (account management experience beneficial).
- Willingness to learn and confidently use CAFM systems and operational data.
- Strong communication skills, with the ability to liaise professionally with internal teams and clients.
- Highly organised, proactive and eager to develop within an account‑management environment.
- Comfortable interpreting basic data and presenting information clearly.
- Able to work full time from our Bury site.
Company Information
About Millers Vanguard:
Miller's Vanguard is a long-established engineering and asset-maintenance specialist supporting major national retail and hospitality brands across the UK. With a reputation built on technical excellence, reliability and innovation, we continue to expand our specialist divisions - including our dedicated Coffee Division, which already supports major national clients and is poised for further growth.
Our service are as follows:
- Nationwide reactive maintenance
- Hygienic Deep cleaning & Planned maintenance services
- Refurbishment, logistics and installation of equipment
We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is in excess of £4 billion p.a.
Our people
Despite being a large operation here at Miller’s Vanguard we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset we have YOU…the employee.
Our team of over 380 employees have the advantage of working in state-of-the-art working environments:
- New Technical response centre
- Award Winning research, Innovation, and recycling facility
- Industry leading Mercedes Benz fleet
We believe in providing you with the very best environment and tools to do the job.
Career Development
Training is also a huge part of our culture here at Miller’s Vanguard and our City and Guilds accredited training centre is where we coach and develop our employees regardless of your position or your length of service, we want to make sure that our staff can progress and keep pace with ever changing equipment technologies.
Why Join Us
- Training in our City & Guilds accredited academy
- Job Specific Uniform & tooling for all roles
- Company wide fun days and charity events
- Company Pension
- 24 Holidays per year + public bank holidays
- Regular staff ‘treats’ for employees and their families
#INDM2
Job Types: Full-time, Permanent
Pay: £35,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Application question(s):
- As an Account Manager, do you have experience within the Coffee division?
- Do you have experience in a customer facing or service-focused role? (Account Management experience beneficial).
Education:
- A-Level or equivalent (preferred)
Experience:
- Account management: 1 year (preferred)
Work Location: In person
