Company Overview
TG Ski is a vibrant and growing luxury ski holiday company established in 2004, dedicated to providing guests with exceptional experiences through thoughtfully curated accommodations, delicious cuisine, extensive ski areas, and attentive service.
With a passionate team behind every detail, we pride ourselves on delivering memorable holidays to over a thousand guests each winter in the ski resorts of Morzine and Meribel.
Overview
We are seeking an energetic and personable UK Sales and Concierge Assistant to join our dynamic team. In this role, you will be the friendly face and helpful voice that enhances our guests’ experience from the moment they enquire until their departure. Your enthusiasm for excellent service, combined with strong organisational skills and communication abilities, will help create unforgettable ski holidays for our clientele.
Duties
· Answering client emails and phone calls.
· Providing assistance and advice on the best chalet and service options.
· Assisting with client concierge arrangements.
· Pre-selling airport transfers, ski lift passes, ski rental equipment and ski lessons.
· Raising invoices for clients for chalet and additional add-ons.
· Liaising with resort manager, suppliers and adhoc providers as necessary.
· Managing ski lift pass bookings, childcare services and ski lessons and liaising with resort manager where appropriate.
· Provide on-going feedback to the directors with regards to improvements or issues raised.
Experience
- Previous experience in sales, concierge services, or luxury hospitality roles is advantageous but not mandatory; enthusiasm and a customer-focused attitude are essential.
- Strong communication skills with the ability to actively listen and respond positively in various situations.
- Basic math skills for handling reservations, billing, and upselling transactions accurately.
- Excellent organisational skills to manage multiple tasks efficiently while maintaining attention to detail.
- Time management skills to prioritise responsibilities during busy periods.
The role is a temporary position from the end of October 2026 to March 2027
- 5 hours a day 10:00 to 15:00 (with some flexibility)
Please send your CV and cover letter to [email protected]
Pay: £16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Store discount
Work Location: In person
