About the Role
Kassy Software Solutions Ltd operates within software solutions, technology services, business systems support, client delivery, and digital operations. We are seeking a Software Solutions Manager to oversee software service workflows, coordinate client projects, and support reliable technology delivery across the business.
Why Join Us?
Mid-Level Management Opportunity
Develop your technology management career within a professional London-based software services company.
Competitive Compensation
Receive a realistic annual salary aligned with mid-level software solutions and technology management roles in London.
Professional Technology Environment
Work in a structured setting that values innovation, organisation, problem-solving, and dependable client service.
Meaningful Business Impact
Help improve software service delivery, strengthen client satisfaction, and support continued digital business growth.
Key Responsibilities
- Manage software solution workflows, client support activity, and project coordination tasks
- Coordinate with developers, technical teams, clients, vendors, and internal departments
- Monitor project timelines, service quality, issue resolution, and operational reports
- Support software implementation, system updates, documentation, and workflow improvements
- Prepare reports, service summaries, meeting notes, and process recommendations
- Assist with team coordination, resource planning, and client communication
- Ensure software service activities follow company procedures, timelines, and client requirements
What We Are Looking For
Experience
- Experience in software services, technology operations, IT support, digital solutions, project coordination, or client service delivery
- Previous team coordination or supervisory experience is preferred
- Experience working with developers, technical teams, business clients, or software platforms is an advantage
Skills
- Software solutions management
- Technology service delivery
- Project coordination and workflow planning
- Client and stakeholder communication
- Reporting, documentation, and issue tracking
- Strong organisation, problem-solving, and decision-making skills
Education
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, Software Engineering, Operations Management, or a related field is preferred
- Professional certifications in project management, IT service management, software delivery, business analysis, or technology operations are an advantage
Pay: £52,000.00-£82,000.00 per year
Benefits:
- Company events
- Company pension
- Private dental insurance
- Private medical insurance
Work Location: In person
