Location: LE17 4WJ
Job Summary
We are seeking a highly motivated and commercially driven Last-Mile Network Development Manager to support the expansion and optimisation of our terminal network across the UK.This role is responsible for driving network growth, developing strategic expansion plans, improving store and service point performance, identifying new business opportunities, and delivering operational excellence across the last-mile ecosystem. The successful candidate will work closely with internal stakeholders and external partners to increase network coverage, improve customer accessibility, and drive sustainable business growth.
Key ResponsibilitiesNetwork Planning & Business Development
- Develop annual network development plans and growth strategies aligned with company objectives.
- Drive expansion of service points, parcel shops, collection points, and other terminal network channels.
- Coordinate internal and external resources to improve network coverage, customer accessibility, and parcel volume growth.
- Identify and evaluate new business opportunities and innovative last-mile delivery models.
Market Research & Expansion Strategy
- Conduct market research and analyse regional market capacity, customer behaviour, industry trends, competitor activities, and regulatory requirements.
- Identify high-potential locations and growth opportunities across target regions.
- Develop and execute market expansion strategies to achieve regional performance targets.
Network Operations & Performance Management
- Establish and continuously improve operational standards, policies, and management processes for terminal network operations.
- Monitor network performance and operational KPIs.
- Conduct regular business reviews and provide performance improvement recommendations.
- Produce periodic operational analysis reports and implement corrective action plans where required.
Data Analysis & Business Optimisation
- Analyse operational and commercial data to identify trends, risks, and opportunities.
- Translate business requirements into actionable solutions.
- Develop data-driven initiatives to improve efficiency, service quality, and profitability.
- Support decision-making through reporting, forecasting, and performance analysis.
Innovation & Commercial Development
- Explore and implement new business models to enhance last-mile network efficiency.
- Identify opportunities to reduce operating costs while increasing revenue and service quality.
- Support strategic projects focused on network optimisation and business growth.
RequirementsEducation
- Bachelor’s degree or above.
Skills & Competencies
- Strong business development and market expansion capabilities.
- Proven experience leading regional network development projects.
- Excellent analytical and problem-solving skills with strong commercial awareness.
- Strong project management and stakeholder management abilities.
- Ability to work independently in a fast-paced environment.
- Highly self-motivated, resilient, and results-oriented.
- Willingness to travel extensively across the UK.
Experience
- 3–5 years of relevant experience in logistics, parcel delivery, transportation, retail network development, or platform operations.
- Experience within parcel delivery, logistics networks, collection point networks, parcel locker businesses, or terminal service networks preferred.
- Hands-on experience managing parcel shops, service points, collection networks, parcel lockers, or similar last-mile solutions is highly desirable.
- Experience in network expansion, franchise development, store operations, or regional business growth preferred.
Preferred Industry Background
- Parcel & Express Delivery
- Last-Mile Logistics
- Collection Point Networks
- Parcel Locker Operators
- E-commerce Logistics Platforms
- Retail Service Networks
What We Offer
- Competitive salary and performance-based bonus.
- Opportunity to play a key role in building and scaling a fast-growing logistics network.
- Dynamic international working environment.
- Career development and progression opportunities.
Job Type: Full-time
Work Location: In person
