Job Summary
We are seeking a dynamic and experienced Bar/Service Manager to oversee daily operations within our vibrant hospitality establishment. The successful candidate will be responsible for managing staff, ensuring exceptional customer service, and maintaining high standards of food safety and quality. This role offers an exciting opportunity for a motivated professional with a passion for the hospitality industry to lead a team and contribute to the overall success of our venue.
Duties
- Supervise and coordinate the activities of bar and service staff, ensuring smooth operation during shifts
- Oversee food preparation, cooking, and presentation to uphold quality standards
- Manage stock levels, order supplies, and ensure proper storage in compliance with food safety regulations
- Lead team management efforts, including training, scheduling, and performance evaluations
- Ensure excellent customer service by addressing guest concerns promptly and professionally
- Maintain cleanliness and organisation of the bar and dining areas in accordance with health and safety standards
- Implement operational procedures to optimise efficiency and maximise revenue opportunities
- Monitor compliance with licensing laws, food safety regulations, and company policies
- Assist in the development of menus in collaboration with culinary staff to enhance guest experience
Skills
- Proven supervising experience within a restaurant or hospitality environment
- Strong team management and leadership skills with the ability to motivate staff
- Extensive knowledge of food preparation, cooking techniques, and food safety standards
- Experience in food production, kitchen operations, or hotel service roles is highly desirable
- Excellent organisational skills with the ability to multitask effectively under pressure
- Knowledge of serving protocols and hospitality best practices
- Ability to oversee bar operations including barista experience is advantageous
- Strong communication skills with a focus on customer satisfaction
- Familiarity with food safety legislation and regulatory compliance in the hospitality sector
This role requires a professional who is passionate about delivering outstanding service while maintaining operational excellence. If you possess the necessary skills and experience, we welcome your application to join our dedicated team.
Pay: £12.71-£14.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Work Location: In person