Love proper pubs? Thrive in a fast-paced environment? Looking to build a long-term career with an independent pub group that genuinely invests in its people?
If so, we'd love to hear from you.
We're looking for an experienced Bar Manager to join the team at The Hawthorn in Shepherd's Bush.
The Hawthorn is a busy, independent neighbourhood pub with a loyal local following. We pride ourselves on being the kind of pub people return to several times a week, whether it's for a perfectly kept pint, a great bottle of wine, a well-made cocktail or simply the warm welcome they know they'll receive every time.
This is a busy operation where standards matter. We're looking for someone who genuinely loves pubs, enjoys leading from the front and understands that great hospitality is about consistency, personality and attention to detail.
Why join us?
We believe the best pubs are built by people who genuinely enjoy coming to work.
That's why we've built a business where people stay. We invest in our teams, promote from within, actively manage rotas to avoid burnout and give our managers the support they need to succeed.
Many of our General Managers, Head Chefs and senior leaders have progressed through the business, and we're committed to helping ambitious people build rewarding, long-term careers in hospitality.
Our owners remain actively involved across all of our pubs, and our senior leadership team work closely with every site. You'll have the freedom to make a real impact while knowing support is always available when you need it.
Why this role?
This is an opportunity to run the bar of one of the best neighbourhood pubs in West London.
The Hawthorn has built a fantastic reputation for exceptional beer, a thoughtful wine list, great cocktails and warm, knowledgeable service. We're looking for someone who shares that passion and wants to continue raising the bar.
This is more than a management position, it's an opportunity to take ownership of a busy, high-performing bar, build a brilliant team and become part of a pub that's genuinely at the heart of its community.
What you'll receive
- Competitive hourly package
- 48-hour contracted week
- Consecutive days off guaranteed
- Rotas actively managed to avoid burnout
- Christmas Day off guaranteed
- Company pension
- Staff meals whilst on duty
- 25% discount on food and drink across all our pubs
- Refer-a-friend bonus scheme
- Twice-yearly company staff parties
- Structured training and development programme
- Genuine career progression across our growing pub group
The Role
As Bar Manager, you'll be responsible for leading one of the busiest and most exciting bar operations in our group.
You'll lead by example, create a brilliant atmosphere and ensure every guest receives knowledgeable, friendly and professional service, whether they're ordering a perfectly kept pint of cask ale, exploring our wine list or enjoying a classic cocktail.
This is a hands-on role for someone who loves being behind the bar, coaching their team and taking genuine pride in creating a venue that guests choose to visit time and time again.
You'll be trusted to take ownership of the bar operation, maintain exceptional standards and help shape the future of one of West London's best neighbourhood pubs.
Responsibilities include:
- Leading the bar team during busy services
- Delivering consistently warm, knowledgeable and professional hospitality
- Maintaining exceptionally high standards of service and presentation
- Training, coaching and developing the front-of-house team
- Managing stock, ordering and minimising wastage
- Ensuring excellent cellar management and consistently high-quality cask ale
- Maintaining outstanding product knowledge across beer, wine and cocktails
- Driving cocktail consistency and quality
- Opening and closing the business independently
- Supporting rotas and day-to-day management
- Working closely with the General Manager to continually improve the guest experience
Who we're looking for
You'll ideally have experience as:
- Bar Manager
- Assistant Manager
- Duty Manager
- Assistant General Manager
- Senior Supervisor ready to step up
More importantly, you'll be someone who:
- Has significant experience working in busy, quality-led pubs
- Understands what makes a true neighbourhood local successful
- Is passionate about perfectly kept cask ale and quality beer
- Has an excellent knowledge of wine and enjoys confidently recommending it to guests
- Can produce consistently excellent classic cocktails
- Leads from the front and thrives under pressure
- Takes genuine pride in standards and attention to detail
- Enjoys developing and motivating a team
- Wants to build a long-term career with an ambitious independent pub group
About Us
The Hawthorn is part of our growing collection of independent pubs.
Across the group we've built a reputation for quality food, excellent drinks and genuine hospitality. Our pubs have received national recognition, including GQ Pub of the Year, The Times Pub of the Year, and a Michelin Bib Gourmand at The Bell, which we have proudly retained for five consecutive years.
While we're incredibly proud of those awards, we're even prouder of the people behind them. Many of our team have been with us for years because we've created supportive workplaces where people are trusted, respected and given genuine opportunities to progress.
If you're looking for more than just your next job, if you want to lead the bar in one of West London's best neighbourhood pubs and build a career with a business that genuinely values its people, we'd love to hear from you.
Pay: £16.00 per hour
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Referral programme
Work Location: In person
