We're looking for friendly, confident and customer-focused individuals to join our growing Manchester team as a Customer Service Assistant.
If you enjoy helping people, building relationships and being part of a supportive, fast-paced environment, this is an opportunity to develop valuable customer service and communication skills while working with nationally recognised brands. Every day brings new conversations, new challenges and the chance to make a genuine difference to every customer interaction.
What You'll Be Doing
As a Customer Service Assistant, you'll be responsible for creating positive customer experiences while representing leading brands with professionalism.
Your day-to-day responsibilities will include:
- Delivering outstanding customer service
- Welcoming and assisting customers
- Building genuine customer relationships
- Answering questions and providing product and service information
- Understanding customer needs and offering tailored solutions
- Representing leading brands with confidence and professionalism
- Working closely with your team to achieve shared goals
- Contributing to an engaging and positive customer experience
No two days are the same, making this the perfect role for someone who enjoys working with people and thrives in a dynamic environment.
What We're Looking For
We're looking for people who are:
- Friendly and approachable
- Excellent communicators
- Positive and enthusiastic
- Customer-focused
- Reliable with a strong work ethic
- Team players who enjoy collaborating with others
- Eager to learn, develop and progress
Experience in customer service, retail, hospitality or sales is beneficial, but what really matters is your attitude, enthusiasm and commitment to delivering a great customer experience.
What You'll Receive
- Competitive base salary
- Performance bonus structure
- Full training and ongoing support
- One-to-one coaching and mentoring
- Clear career progression opportunities
- Weekly skills workshops
- Team socials and networking events
- Recognition and reward incentives
- National and international travel opportunities
- A supportive team culture that celebrates success
Why Join Us?
We're committed to creating an environment where people can develop, build confidence and grow their careers.
If you're passionate about people, enjoy working in a team and want to be part of a business that values your contribution, we'd love to hear from you.
Apply today and become part of our growing Manchester team.
Pay: £14.00-£17.00 per hour
Benefits:
- Company events
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
