Senior Support Worker
Alnwick, Northumberland
£14.70 per hour + benefits
Ready to take the next step in your care career?
Are you an experienced Support Worker who is ready to take on more responsibility?
Do you want to continue making a difference to the people you support while developing your leadership skills and helping your colleagues provide the best possible care?
If so, we would love to hear from you.
At Time to Care Specialist Support Services, our Senior Support Workers play an important role in ensuring the people we support receive safe, consistent and genuinely person-centred support.
You'll remain hands-on and involved in the lives of the people we support, while taking on additional responsibilities that help maintain high standards across the service.
This is an opportunity to take the next step — without losing the part of care that matters most: the people.
Make a difference — and help your team do the same.
At Time to Care, we believe that everyone should have the opportunity to live a full, active and meaningful life.
Our Senior Support Workers help make that possible.
You'll build meaningful relationships with the people we support, understand their individual needs and preferences, and help ensure their support is centred around their choices, goals and wellbeing.
You'll also become an important source of support for your colleagues.
Whether that's helping a new member of staff understand their role, providing guidance when someone is unsure, identifying when something isn't working or helping the team find a better way forward, you'll be someone others can rely on.
We want Seniors who lead by example.
You don't need to have all the answers.
What matters is that you're hard-working, approachable, willing to learn and confident enough to recognise when something needs to change.
Most importantly, you'll always put the needs of the people we support first.
What will you be responsible for?
As a Senior Support Worker, you'll continue to provide person-centred support while taking on additional responsibilities across the service.
Your responsibilities will include:
- Supporting people to live independently and have a full and meaningful life
- Building positive, respectful relationships with the people we support
- Supporting new members of staff and helping them develop confidence in their role
- Providing guidance and encouragement to colleagues
- Supporting effective staff allocation within shifts
- Completing and supporting effective handovers
- Administering medication in line with individual support plans and company procedures
- Auditing and checking MAR charts and medication records
- Supporting and contributing to care plan reviews
- Participating in service-user reviews
- Completing and reviewing relevant documentation
- Supporting the completion and review of risk assessments
- Carrying out relevant audits and checks
- Completing and reporting incidents appropriately
- Acting as a key worker where required
- Supporting people to attend appointments and access the wider community
- Monitoring the health, wellbeing and safety of the people we support
- Identifying when current approaches or arrangements are not working effectively
- Raising concerns and escalating issues appropriately
- Promoting safeguarding, dignity, choice and independence
- Ensuring company policies, procedures and guidance are followed
- Working closely with Managers, Team Leaders, Support Workers and Care Coordinators
- Helping maintain high standards of care and support across the service
You'll have responsibility — but you'll also have support.
A Senior team that works together
We understand that taking on additional responsibility can be challenging.
That's why our Seniors are supported by Managers, Team Leaders, other experienced staff and our Head Office team.
Our culture is built around communication, teamwork and encouragement.
If someone doesn't know something, we don't believe they should be made to feel uncomfortable for asking.
We help them learn.
We encourage our Senior Support Workers to do the same.
We also provide regular opportunities for staff to communicate, reflect and raise concerns, including:
- Monthly team meetings
- Staff support sessions every two weeks
- Regular supervision
- Ongoing communication with Managers and Team Leaders
- Support from Head Office when required
- Communication with Care Coordinators around operational matters
And if something isn't working, we don't expect you to wait for the next meeting.
We want you to speak up.
As a Senior, you'll play an important role in identifying problems early, communicating effectively and helping find positive solutions.
What does a Senior Support Worker look like at Time to Care?
We're looking for someone who:
- Puts the needs of the people we support first
- Is hardworking and reliable
- Is positive and approachable
- Leads by example
- Can identify when something isn't working
- Is confident raising concerns appropriately
- Can communicate effectively with colleagues
- Can support and encourage new members of staff
- Is organised and able to manage additional responsibilities
- Can remain calm under pressure
- Uses initiative and can problem-solve
- Is committed to high standards of care
- Understands the importance of accurate records and documentation
- Is willing to learn and continue developing
- Treats everyone with dignity, respect and compassion
We aren't looking for someone who simply wants a job title.
We're looking for someone who wants to make a genuine difference and is ready to take responsibility for helping both the people we support and their colleagues succeed.
You'll still be part of the everyday lives of the people we support
Being a Senior doesn't mean stepping away from the people we support.
You'll continue to be involved in their everyday lives.
Depending on the individual, you could be supporting someone to access the community, attend an appointment, take part in an activity, develop their independence or simply enjoy their day.
Our staff regularly engage with the people we support through daily and weekly activities based on their individual interests and plans.
Because meaningful support isn't just about meeting someone's needs — it's about helping them enjoy their life.
Flexible working patterns
We understand that maintaining a good work-life balance is important.
Our shift patterns vary depending on the service and the needs of the people we support and can include:
- 08:00–20:00
- 20:00–08:00
- 09:00–16:00
- 10:00–14:00
- Long-day shifts with a sleep-in element
- Additional shifts and overtime opportunities
We offer flexible contracted hours, with opportunities to pick up additional shifts where available.
Your development matters
We want our Senior Support Workers to continue developing.
A Level 2 qualification in Health & Social Care is preferred, although we're also interested in people who have relevant experience and a genuine willingness to progress.
You'll have access to ongoing training, development and support, with opportunities to work towards further recognised qualifications.
As Time to Care continues to grow, there are also opportunities to develop your career further within the organisation.
We want to invest in people who want to grow with us.
What you'll receive£14.70 per hour + benefits
You'll also have access to:
- 28 days annual leave, including bank holidays
- An additional day off for your birthday
- Company pension scheme
- Paid mileage after 10 miles from home and return
- Overtime opportunities
- £400 referral bonus (T&Cs apply)
- £100 annual 100% attendance bonus
- £200 loyalty service bonus after 2 years
- Access to the Blue Light Discount Card community
- Ongoing training and development
- Support towards recognised qualifications
- Career development opportunities
- A supportive and committed team environment
About Time to Care
Established in 2014, Time to Care Specialist Support Services provides person-centred supported living services across the North of England.
We support people with a range of needs, including mental health needs, learning disabilities, autism, physical disabilities and Down syndrome.
Our purpose is simple:
To enable the people we support to live independently, stay connected with their communities and have choice and control over the support they receive.
Our services range from purpose-built supported living complexes to individual properties, providing support tailored to each person's needs.
As we've grown, one thing hasn't changed:
People come first.
Our Senior Support Workers are an important part of making that happen.
Ready to take the next step?
If you're an experienced Support Worker looking for an opportunity to develop your skills, take on more responsibility and make a bigger contribution to the people and team around you, we'd love to hear from you.
Bring your experience. Bring your initiative. Bring your passion for making a difference.
We'll provide the support and development to help you grow.
The essentials
You'll need to:
- Have relevant experience within a care/support environment
- Preferably hold a Level 2 Health & Social Care qualification
- Be willing to undertake further training and development
- Be able to pass all required pre-employment checks
- Complete an enhanced DBS check
- Provide proof of your right to work in the UK and valid identification
- Provide employment and/or character references covering the previous 5 years
- Commit to completing mandatory induction and training
- Demonstrate a commitment to person-centred care and safeguarding
A full driving licence is preferred but not essential.
Join Time to Care — and help make every day more meaningful.
Job Types: Full-time, Permanent
Pay: From £14.70 per hour
Shift:
- 12 hour shift
- Day shift
- Night shift
Work days:
- Every weekend
- Monday to Friday
- No weekends
Work Location: In person
