About Carpenter Oak
For over 30 years, Carpenter Oak has consistently redefined what it means to build with timber. Our values, experience and creativity have made us award-winning specialists in the design and handcrafting of purposeful and beautiful buildings.
We are passionate about building innovative and challenging timber framed structures, and we are always looking for new and exciting projects throughout the UK and beyond.
Carpenter Oak handcrafts bespoke, architecturally unique timber frame buildings, so a love of architecture is essential.
As a member of our diverse and dynamic team, you can expect opportunities to grow and develop in your role, as well as the chance to work in a truly unique environment.
As a business on a journey to Employee Ownership, we value people who are friendly, problem solvers and who exhibit independent drive. Your ability to coordinate, collaborate and support our teams in line with company values, vision and budgets is essential.
Main Responsibilities
- Working with Design, Production and Commercial Teams to coordinate the flow of projects through Carpenter Oak.
- You will support the day-to-day management of our large carpentry team, ensuring the smooth running of projects through robust planning, calm focus and exceptional organisation.
- Act as a primary point of contact for our clients and their agents (architect, engineer, main contractor), building strong relationships and providing customer service in line with Company values and culture.
- Co-ordinate project workflow from sales handover through to installation on site, using CRM and company systems.
- Co-ordinate the design development phase, ensuring client briefs are delivered effectively and within agreed timelines. Provide project task support to the Design team.
- Co-ordinate project procurement with Project Manager and Accounts, within project budget, ensuring timely purchasing and alignment with company systems.
- Work with Project Manager to update project programmes, communicating effectively to internal staff/departments and externally to clients and their agents.
- Work with Commercial Manager to update costs throughout project lifecycle, communicating with clients as required.
- Co-ordinate pre-site logistics, liaising with Team Leaders, H&S and Lifting Operations Manager.
- Undertake all booking and hiring requirements for site installation, and manage relationship with suppliers.
- Co-ordinate project briefings and de-briefs.
- Support the Project Manager with the glazing team’s workload, production schedule, and procurement of materials.
- Co-ordinate post-installation close down of projects.
Knowledge and experience:
- A genuine passion for timber, architecture, and high-quality craftsmanship.
- Knowledge of timber construction.
- Previous experience working on design-led construction projects, ideally with a focus on bespoke or architecturally driven builds.
- Confident understanding of architectural language and construction terminology, with the ability to interpret and work with architectural drawings.
- Familiarity with construction project stages (RIBA or equivalent) is desirable.
- High proficiency in the use of Excel, Project Management software, Google Workspace, and CRM systems.
- Prior experience in a similar role or within a relevant sector (e.g., architecture, timber framing, bespoke construction) is highly beneficial.
Characteristics and general skills:
- Highly organised and self-motivated, with the ability to manage a varied and dynamic workload across multiple projects.
- Excellent communication skills, both verbal and written, with the confidence to liaise effectively with clients, colleagues, and external partners.
- A proactive and positive approach, with a strong desire to contribute to the success of each project and the wider business.
- Comfortable working in a fast-paced, evolving environment, and able to adapt to changing priorities while maintaining attention to detail.
- Enthusiastic about working within a collaborative and values-led team, combining professionalism with a flexible and solution-focused mindset.
Why work for us?
- Employee Owned Business
- 25 Days annual leave, plus bank holidays.
- Benefit from a match-funded Stakeholder Pension Scheme after 5 years service.
- Scottish Widows Salary Exchange Pension
- Support towards the cost of physiotherapy, chiropractic and osteopathy
- Access a subsidised personal accident/income protection insurance scheme
- Take part in regular social events
- Free annual Flu Vaccination
- Specsavers Eyecare Voucher
- Enhanced Bereavement, Maternity and Paternity policies
- Free Onsite Parking
- Free firewood
Equal Opportunities:
We are dedicated to an inclusive and accessible recruitment process, striving to ensure equal opportunities for all, and eliminating all forms of discrimination.
If you require any reasonable adjustments or support during the application or interview process, please let us know by contacting the HR Team on Tel: 01803 732900 or email:
Your Application:
Your application should include a copy of an updated CV and a full supporting cover letter). Please be aware that applications submitted without a covering letter will not be considered.
Pay: £28,000.00-£34,000.00 per year
Work Location: In person
