Workplace Assessment Coordinator
Contract: Banking
Location: London, EC2M 2AT
Hours of work: 40
Contract Type: Permanent
We are seeking a Workplace Assessment Coordinator to join our team, supporting colleagues by coordinating workplace assessments and ensuring adjustments are delivered efficiently and effectively.
Acting as the central point of contact for workplace adjustment enquiries, you'll oversee the end-to-end process, working with specialist assessors, internal teams, and suppliers to provide a positive and inclusive workplace experience.
Job Description
This is a varied and rewarding coordination role where you'll manage assessment referrals, oversee the provision of equipment, maintain accurate records, and ensure recommendations are implemented within agreed service levels.
While you won't carry out DSE or workplace assessments yourself, you'll play a vital role in ensuring colleagues receive the support they need.
Key Responsibilities
- Coordinate DSE and workplace assessment referrals from initial request through to completion.
- Arrange assessments with external specialist providers and monitor progress against agreed SLAs.
- Facilitate the implementation of approved workplace adjustments, including equipment and furniture.
- Manage the ordering, delivery, and inventory of workplace adjustment equipment.
- Act as the first point of contact for workplace adjustment and DSE enquiries.
- Build effective relationships with internal teams, suppliers, and external assessment providers.
- Maintain accurate case records, reports, and data in line with GDPR requirements.
- Monitor assessment activity, identify trends, and highlight opportunities for continuous improvement.
Professional and Personal Competencies/Qualifications
- Experience in workplace support, facilities coordination, HR services, or a similar coordination role.
- Strong organisational and case management skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities and work to agreed deadlines.
- Understanding of DSE principles and workplace ergonomics.
- Experience coordinating suppliers and managing equipment orders.
- Strong attention to detail and accurate record-keeping skills.
- Customer-focused approach with the ability to build positive working relationships.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing [email protected]
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do - https://www.uk.issworld.com/
Work Location: In person
