Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
The Bartender is the stepping stone…..the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).
Basic functions of the Bartender include:
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Making drinks to spec recipe
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Demonstrating responsible alcohol service
- Serving food
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Handling cash & other forms of payment
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Making proficient sales transactions - using a point-of-sale system
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Properly checking I.D.s – in line with EU/UK mandatory licencing laws (and Challenge 25)
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Maintaining proper cash drawer balances
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Directing guests to areas/restrooms
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Demonstrating impeccable product knowledge
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Suggestive selling - using proven techniques
- Maintaining a clean and organized bar area
- Maintaining proper product pars – through bar pulls & inventories
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Stocking liquor, beer, wine and glassware throughout the shift
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Properly labeling, dating, covering and refrigerating prepped items for the bar
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Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware
- Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc
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Answering questions - accurately and politely
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Creating memorable experiences
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Entertaining guests to create “Raving Fans”
Job Requirements include:
- Performing duties which require bending, reaching, lifting & standing for long periods of time
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Maintaining a well-groomed appearance (“having a plan”)
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Following all uniform guidelines
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Practicing all safety & sanitation standards
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Recycling products, where possible
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Remaining calm in a hectic, fast-paced atmosphere
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Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
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Displaying a positive and outwardly friendly attitude toward guests
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Maintaining HRC’s 5 core Values and Mission Statement
#indeedeuk
