Job Summary
We have a new opportunity for a Patient Care Navigator to join our busy, happy Team here at Godolphin Health. We are looking for an enthusiastic and organised person to carry out this role.
The post holder will be responsible for undertaking a range of tasks all related to patient information. You will require excellent customer service skills as your role will involve direct face to face contact with patients. Tasks also involve patient contact via telephone and the use of our various electronic medical information systems.
A comprehensive, more detailed Job Description is available on request.
ESSENTIAL SKILLS
- GP Surgery Experience
- Excellent IT Skills with the ability to easily navigate the Medical Information Systems EMIS, DOCMAN & KLINIK
- Excellent Customer Service Skills
- Ability to drive. You will be on a rota covering 2 surgery sites, that are 4.5 miles away from each other. However, only in exceptional circumstances will you be expected to move from one to the other in a normal day shift.
Pay: £12.80 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
Application question(s):
- A Standard DBS Check will be required for this role.
Experience:
- Customer service: 1 year (required)
- GP surgery reception: 1 year (required)
Language:
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person