Manhattan Loft Gardens (MLG), known as ‘London Sexiest Skyscraper’, is Europe’s most ambitious 42-storey skyscraper featuring 248 Loft apartments, a 145-bedroom hotel, three exclusive sky terraces, a breath-taking lobby bar and restaurant, a 7th level destination restaurant, mezzanine club and 4 event rooms. MLG is located within walking distance from Stratford International Station and Westfield Shopping Centre.
The Stratford Hotel, Autograph Collection by Marriott is a design hotel set within the first 6 floors of MLG. At The Stratford we do things a little differently, we value authenticity and encourage our people to bring their personality to work.
Teamwork and collaboration are our greatest assets. We work together to create unforgettable experiences for our guests and ourselves. We embrace a growth mindset with no problems, only solutions and learning opportunities.
We work hard and play harder! You will often find our teams out socialising together, whether it’s bowling, foraging, in a cocktail master class or in the pub! We truly believe that a friendly workplace is a happier workplace.
The ground floor shares Kitchen E20 and Lounge Bar with a magnificent triple-height lobby, 10-metre fireplace, and remarkable Terraces, designed to inspire the feeling of being a home away from home.
Our seasonal menu is characterised by local produce and European influences paired with drinks that blend classic staples with a touch of the unexpected to create an inviting service that is welcoming and easy-going.
What you’ll do…
· Provide a friendly, personal and professional service at all times
· Ensure good communication with all your superiors and colleagues
· Maintain excellent knowledge of all the food and beverage offer
· Ensure that all Company standards and procedures are met whilst on service.
· Have excellent knowledge about classic and house cocktails to be able to execute them to perfection in a timely manner
What we are looking for…
Previous experience in a similar role
Friendly, approachable, and with a positive attitude always
Passionate about offering personal and caring customer service that will make guests come back for more
Organised and proactive with a keen eye for detail
Reliable team player, that Managers and colleagues can count on
Growth mindset that continuously look for ways to improve our guests and colleagues experience
Embrace the opportunity, get involved and add to our awesome company culture while having fun
What’s in it for you…
· Gym discounts and wellness classes.
· Monthly wellbeing challenges, trekking activities, sporting events.
· Party, Party Party –bi-annual theme parties.
· Monthly birthday celebrations and ‘Have one on us’ team drinks.
· Treat yourself with lots of retail & hospitality perks through our partner Westfield Stratford City.
· Freshly cooked food during your shift.
· Discounts of up to 50% off in F&B in our hotel
· Explore by Marriott Bonvoy – discounted room rates across the globe
· Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.
· Opportunity to join and participate in our unique GROW academy.
· Bike to work scheme.
· Season Ticket Loan.
· Experience Stay in the Hotel to enjoy with a plus one.
· Wagestream – Offering you a range of features, including up to 50% of salary stream before pay date, saving pot, financial advice.
· Recommend a friend Scheme, giving you the possibility to earn up to £500 for individual referral.
· Strat Chat – Our internal socials platform offering Communication / Recognition and Achievements via Badges –that allows you to exchange earned vouchers for different prizes.
· Star of the Month and Star of the Year Awards
· Vitality at work after 2 years’ service
· A supportive, people-focused culture
Job Type: Full-time
Pay: From £12.75 per hour
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Referral programme
- Store discount
Experience:
- Hospitality: 1 year (preferred)
- customer Service: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person