This is an exciting opportunity for an experienced, strategic and service delivery focused Accounts Payable/Procure to Pay (P2P) Manager to lead a high-volume, fast-paced Accounts Payable function. Responsible for the end-to-end delivery of the P2P service, you will provide strong leadership to a team of six, ensuring operational excellence, outstanding customer service and robust financial controls.
A key aspect of the role will be driving transformation and continuous improvement through the adoption of modern technologies, including automation and AI, while ensuring the team consistently delivers against service level agreements (SLAs) and customer expectations.
This role is ideally suited to a proactive leader with a continuous improvement mindset who can balance stakeholder support with appropriate challenge, championing best practice and ensuring compliance with agreed processes and controls.
The role is based in our Northampton office and offers hybrid working with three days per week in the office and two days from home.
Key Responsibilities include:
- Lead and be accountable for the end-to-end Procure to Pay function, ensuring supplier invoices, payments, supplier records, queries and controls are managed accurately, efficiently and in line with agreed service standards.
- Provide leadership and direction to the P2P team, setting clear priorities, performance expectations and development goals while fostering a high-performing, customer-focused culture.
- Drive operational performance through KPIs, SLAs and management information, using data and insight to identify trends, resolve issues, reduce aged creditors and improve service delivery.
- Lead continuous improvement and transformation initiatives, leveraging automation, AI and other technologies to enhance efficiency, strengthen controls and improve the customer experience.
- Act as the subject matter expert for all P2P activities, providing guidance on complex issues, managing escalations and serving as a key point of contact for internal stakeholders, suppliers and external partners.
- Maintain robust governance and compliance standards, ensuring procurement and payment processes are controlled, policies are adhered to, supplier data integrity is maintained and stakeholders are appropriately challenged where processes are not followed.
- Oversee P2P reporting, month-end activities, audits and controls, ensuring accurate reporting, completion of compliance requirements and delivery of key financial deadlines.
- Build effective relationships across Finance and the wider business, working collaboratively to improve processes, influence positive change, support key suppliers and provide operational support and cover for the Assistant Financial Controller when required.
