Job Summary
Join our welcoming healthcare team as a Medical Receptionist, where your energetic and organised approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, answer telephone calls, coordinate appointments, various admin duties and ensure a smooth flow of daily activities. Your positive attitude and attention to detail will help create a welcoming environment that promotes excellent patient experiences and efficient clinic operations. This paid position offers an exciting opportunity to be an essential part of a compassionate healthcare team.
Responsibilities
- Greet patients and visitors warmly, providing exceptional customer service from the moment they arrive
- Schedule, confirm, and reschedule patient appointments using our clinic management software
- Answer incoming phone calls promptly, directing inquiries to appropriate staff or departments
- Collect and verify patient information, insurance details, and update electronic health records accurately
- Manage administrative tasks such as filing, scanning documents, and handling correspondence
- Maintain a clean and organised reception area to promote a professional environment
Experience
- Prior office experience or administrative experience in a healthcare setting is preferred but not required
- Strong organisational skills with the ability to multitask efficiently in a fast-paced environment
- Excellent communication skills, both verbal and written, with a friendly and professional demeanor
- Proficiency in using office equipment such as computers and phones
- Ability to handle sensitive patient information with confidentiality and care
This role is perfect for motivated individuals who thrive on helping others and enjoy working in a lively healthcare environment. If you’re eager to contribute your administrative talents while making a positive impact on patients’ lives, we want to hear from you!
Pay: £12.71-£12.81 per hour
Benefits:
- Company pension
- Employee discount
- Free flu jabs
- Referral programme
- Sick pay
Work Location: In person
