Job Summary
We are seeking a dynamic and energetic Cafe Manager to lead our bustling cafe operations with enthusiasm and expertise. In this pivotal role, you will oversee daily cafe activities, ensure exceptional customer service, and manage a talented team of food and beverage professionals. Your leadership will drive operational excellence, maintain high standards of food safety, and foster a welcoming environment that keeps customers coming back. If you thrive in fast-paced settings and are passionate about hospitality, this is your opportunity to make a positive impact every day!
Responsibilities
- Lead and supervise all cafe operations, including food preparation, cooking, serving, and cleaning processes.
- Manage a team of baristas, cooks, and service staff, providing coaching, training, and motivation to ensure top performance.
- Oversee food safety protocols and ensure compliance with health regulations to guarantee the safety and quality of all food items served.
- Coordinate daily schedules, inventory management, and supply ordering to maintain smooth workflow and minimize waste.
- Deliver outstanding customer service by addressing inquiries, resolving issues promptly, and creating a friendly atmosphere.
- Implement operational policies that enhance efficiency while maintaining high standards of hospitality and culinary excellence.
- Monitor financial performance through sales tracking and cost control measures to support business growth.
Experience
- Proven supervising experience in a restaurant or hospitality setting with team management responsibilities.
- Extensive background in food preparation, cooking, and food production within a cafe, restaurant, or hotel environment.
- Hands-on experience with kitchen operations including food safety practices and culinary techniques.
- Barista experience is highly desirable for understanding beverage preparation standards.
- Familiarity with hospitality principles such as serving guests professionally and creating welcoming environments.
- Prior experience in hotel or restaurant settings that demonstrates leadership skills in fast-paced environments.
- Knowledge of food safety regulations and best practices for maintaining cleanliness and quality standards.
Join us as a Cafe Manager to lead with energy, inspire your team, delight our customers, and elevate every aspect of our cafe experience!
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Store discount
Work Location: In person