Education – BCS, MCS, MBA
Experience – 5 + years of relevant experience
Key Responsibilities
Coordinate with clients to communicate routine operations and high level matters efficiently and effectively.
Provide training and consultation to new clients to help better utilize our products.
Responsible for coordinating internally with solutions, support, and engineering to deliver solutions to clients.
Be an active participant in client’s strategy planning and help them add more value to their business.
Work with clients to best utilize MCP.
Help increase monthly invoice, in a way that is beneficial for clients and us.
Develop strong client relationship and be the trusted partner.
Perform business review with each client and provide accurate revenue forecast.
Competencies
Excellent oral and written communication skills
Flexible, Motivated, Positive attitude & Teamwork
Problem-solving/ analysing skills.
