Company Description
Relais & Chateau at Thornbury Castle are seeking a Bartender to join our professional and hard working team. Someone who has the passion to deliver a truly memorable and impressive experience for our guests. You will be working in a unique and beautifully restored Castle, creating 5* experiences for our guests.
About Us
Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has undergone a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes’ drive from Bristol, it offers 26 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces.
Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people. 1 Michelin Key Hotel and 3AA Rosette Restaurant.
Job Description
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£12.71 per hour
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Full time position, 40 hours per week, mainly evening shifts and weekends
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Additional share of the service charge and tips every month
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Greet guests, take orders and serve food and drinks
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Answer all queries about the menu including drinks and make suggestions
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Take ownership of guest’s requirements and food allergies
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Set up the dining areas and process charges and payments
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Effectively communicate with managers and all colleagues
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Follow Health and Safety and Food Safety procedures
Qualifications
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Experienced bartender
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Knowledge of traditional cocktails and spirits
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Experience with handling guest queries and complaints
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Natural passion and flair for the industry and food
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A calm mature approach
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Ambition to succeed at the highest levels
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Dedicated team player with strong communication skills
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Ability to work unsupervised using own initiative when needed
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Willing to learn new things
Additional Information
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28 days holiday including bank holidays
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An additional paid day off on your birthday
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Complimentary stay at the Castle after 3 months’ probation period successfully passed
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Training programs via internal & external professionals and access to online training facilities
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Staff and family rates on hotel accommodation and discounts on food and beverage
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Recognition programmes
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Uniform and meals provided whilst on duty and free parking
