Part-Time Administrative Assistant (Cover)
Private Swim School – Stambourne
We are seeking a dedicated and detail-oriented Administrative Assistant to support our team in a friendly and dynamic swim school environment. This is a customer-facing role, ideal for someone who enjoys working with people while keeping administrative processes running smoothly. This is a cover-based role, hours are not contracted.
Working Week:
Mondays-Fridays 9:15am-7:15pm
Saturdays 8:15am – 3:00pm
Sundays 9:00am-3:00pm
About the Role
As the first point of contact for our customers, you will play a key role in delivering excellent service while supporting the day-to-day administrative operations of the swim school.
Key Responsibilities
- Managing incoming calls and emails with professionalism and excellent phone etiquette
- Welcoming and assisting customers in person with queries and enquiries
- Handling bookings, payments, and general administrative tasks
- Maintaining accurate financial and customer records using our system (Soakly)
- Ensuring office supplies are stocked and organised
- Supporting the team with general administrative duties as required
What We’re Looking For
- Strong organisational skills and attention to detail
- Confident communication skills, both face-to-face and over the phone
- Good data entry and basic IT skills
- Ability to prioritise tasks and work both independently and as part of a team
- Previous administrative or customer service experience is preferred
- A friendly, proactive, and professional approach
Why Join Us?
- Supportive and welcoming team environment
- Opportunity to work in a vibrant, community-focused swim school
- Ideal part-time role with consistent Saturday hours
If you are organised, approachable, and enjoy working in a customer-focused environment, we would love to hear from you.
Benefits:
- Company pension
- Free parking
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)
Language:
Work Location: In person
