Crowfly is seeking a proactive and reliable Taxi Office Administrator to join our growing transport team based in Great Missenden. This position involves managing customer calls, handling bookings, assisting drivers, and ensuring smooth daily operations in a busy, fast-paced taxi and airport transfer office.
If you’re a great multitasker, have excellent attention to detail, and can stay calm under pressure – we want to hear from you.
Key Responsibilities:
- Answer inbound phone calls and handle taxi bookings professionally
- Respond to customer emails and manage booking queries
- Use dispatch software to update schedules and job logs
- Support daily office admin duties and assist drivers
- Follow clear instructions and manage a busy workflow
- Maintain a friendly, efficient and organised environment
Requirements:
- Must have a car or be able to travel to our Great Missenden office
- Excellent communication, timekeeping, and problem-solving skills
- Ability to multitask and stay organised under pressure
- Must be honest, hard-working, and reliable
- Willing to undergo a CRB/DBS check
- Previous admin, transport, or booking experience is helpful
- Computer literacy essential (email, web-based booking platforms)
- Must be fluent in English and confident on the phone
Job Type:
- Full-Time or Part-Time
- PAYE or Self-Employed/Contract Basis available
- Flexible hours – including evenings and weekends if required
Pay: From £12.71 per hour
Benefits:
Ability to commute/relocate:
- Great Missenden HP16 9AZ: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you own a car
- Must be willing to work a minmum 35 hours a week
- Must be willing to undertake a dbs check
- Can you commute to Great Missenden as this is not a remote postion
- The role will an element of New business as well
- Must be Willing to work from 06:30 am and finsh time will be between 13:00 pm to 14:00 pm Monday to Friday
Education:
- GCSE or equivalent (preferred)
Language:
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
