Job Overview
We are looking for a friendly, reliable and hardworking Sales Assistant to join our off-licence team. The successful candidate will provide excellent customer service, operate the till, restock products and help maintain a clean, safe and welcoming shop environment.
Key Responsibilities
- Serve customers in a polite and professional manner.
- Operate the till and handle cash and card payments accurately.
- Check customers’ identification and follow all legal age-verification requirements.
- Stock shelves and rotate products where required.
- Receive deliveries and check stock levels.
- Keep the shop floor, counters and storage areas clean and organised.
- Assist with pricing, promotions and displaying products.
- Monitor stock and report low or damaged items to management.
- Follow company procedures relating to security, health and safety.
- Deal with customer queries and resolve issues professionally.
- Support other shop duties as required.
Requirements
- Previous retail or customer-service experience is desirable but not essential.
- Good communication and interpersonal skills.
- Reliable, punctual and able to work as part of a team.
- Good attention to detail.
- Comfortable handling cash and using a till.
- Willingness to work flexible hours, including evenings and weekends.
- Must be legally entitled to work in the UK.
- Must be willing to follow all licensing, age-verification and responsible retailing requirements.
Personal Qualities
We are looking for someone who is:
- Friendly and approachable
- Honest and trustworthy
- Responsible and dependable
- Professional and customer-focused
- Able to work independently when required
Application question(s):
- Do you have experience?
- Are you comfortable with working evenings and weekends?
- Can you provide employer reference?
- What are you looking for from this job?
Work Location: In person
