LSH Auto is a UK premium automotive retailer and one of the leading Mercedes-Benz dealership groups. Alongside new and used vehicle sales, the business supports customers with a full range of aftersales services including servicing, MOT, repairs, tyres, and parts. This is an opportunity to join a well-established automotive organisation where commercial performance and customer experience go hand in hand.
As Business Manager - Used Cars, you will play a key role in driving the performance of the used car business, helping shape profitable deals and supporting a high-quality buying journey for customers. This role has a direct impact on sales results, operational performance, and the overall success of the used car function within a premium retail environment.
Responsibilities
-
Lead used car sales performance to achieve revenue and profitability targets.
-
Manage finance and insurance processes while ensuring regulatory compliance.
-
Support the sales team with deal structuring and margin optimisation.
-
Monitor stock mix, pricing, and vehicle turnaround to maximise returns.
-
Deliver an excellent customer experience throughout the used car buying journey.
Requirements
Required Qualifications
-
3+ years of experience in automotive sales or dealership business management with premium automotive brands.
-
Track record of achieving sales targets and improving profit margins.
-
Strong understanding of finance products, compliance, and deal structuring in an automotive retail or dealership environment.
-
Knowledge of used car operations.
-
Experience managing customer relationships in automotive retail sales.
-
Full UK driving licence.
-
Eligibility to work in the UK.
Benefits
-
Colleague Referral Scheme (£500 - £1000)
-
A range of Mercedes Benz training and leadership programmes
-
Platinum Plus Rewards Scheme
-
Colleague Car Purchase Scheme
-
Eye care Vouchers
-
Life Assurance (4 x annual salary)
-
31 days holiday (including bank holidays), rising to 38 days with length of service
-
Wellbeing Support
-
Company Pension
-
Full uniform provided
