Job Overview
We are seeking a dedicated, proactive and personable Centre Assistant to join our team. The successful candidate will play a vital role in ensuring the smooth operation of our centre, providing excellent guest services, and supporting management in daily activities. This paid position offers an opportunity to develop skills in management and hospitality within a dynamic environment. The ideal applicant will be organised, proactive, and committed to delivering a welcoming experience for all visitors.
Responsibilities
- Greet guests warmly and assist with their enquiries to ensure a positive experience
- Support management in daily operations, including scheduling and administrative tasks
- Maintain the cleanliness and organisation of the centre’s common areas
- Assist with event organisation and set-up as required
- Handle guest feedback professionally, escalating issues when necessary
- Manage bookings and reservations efficiently using the centre’s booking system
- Collaborate with team members to ensure smooth service delivery and operational efficiency
Skills
- Strong organisational and management skills to oversee daily activities effectively
- Excellent hospitality skills with a focus on delivering outstanding guest services
- Proven ability to communicate clearly and professionally with visitors and team members
- Ability to handle multiple tasks simultaneously whilst maintaining attention to detail
- Friendly demeanour with a proactive approach to problem-solving
- Experience or interest in hospitality or guest services is desirable but not essential; training will be provided for all aspects of the role
The above is not an exhaustive list and in addition to the above duties, you may be required to perform other duties as the needs of our business change. We reserve the right to amend the above duties as deemed necessary for the needs of the business.
The duties described in this job description must be carried out in a manner which promotes equality of opportunity; dignity and due respect for all employees and clients or customers is consistent with the Company’s Equal Opportunities Policy.
A customer focused attitude is essential and the enthusiasm to provide an outstanding customer experience is key to this role.
We’re looking for candidates who can demonstrate commercial awareness with the ability to see the bigger picture and the drive to grow and improve.
The safe operation of the site is paramount and we’re looking for people who appreciate this and who can understand, adhere to, and maintain high standards of policy, procedure and practice.
This position offers an engaging environment where you can enhance your management and hospitality skills while contributing positively to our centre's success. We welcome motivated individuals eager to provide exceptional service and support our centre’s operations.
This position is paid at National Living Wage rates below:
- Age 21+ (National Living Wage): £12.71/hr
- Age 18–20: £10.85/hr
- Age 16–17: £8.00/hr
Work Location: In person/On Site
If the role strikes your interest APPLY NOW!
Our dedicated Recruitment Team will review every application and get in touch to arrange a chat with suitable candidates.
Candidates must have the right to work in the UK and be able to provide the necessary evidence.
Successful candidate must pass required DBS checks, therefore please only apply if you are confident of a satisfactory outcome of these checks.
If we don't feel like you are the right match for now, we will make sure to let you know, however, detailed feedback won't be provided at this stage.
Pay: £12.71 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
Application question(s):
- Do you have a legal right to work in the UK?
- Are you able to work regular weekend hours? (At least 3 out of every 4 weekends)
- Do you live within 30 mins travel of the workplace/venue?
- Are you seeking permanent part time work or temporary/holiday hours to coincide with college/university/education?
Work Location: In person
