Job Overview
We are looking for a reliable, practical, and hardworking Holiday Home Sales Team Member to join us as an After Sales Technician. This role is responsible for preparing holiday homes to a high standard before sale, carrying out after sales repairs and maintenance, and supporting the wider sales team with holiday home siting and presentation.
The successful candidate will take pride in delivering excellent customer service by ensuring every holiday home is clean, safe, fully functional, and ready for its new owners.
Key Responsibilities
- Carry out pre-sale inspections, repairs, and preparation of holiday homes to ensure they meet company standards.
- Complete after-sales maintenance, warranty work, and repairs promptly and professionally.
- Diagnose and resolve a variety of maintenance issues, including basic plumbing, electrical, carpentry, and cosmetic repairs where appropriate.
- Jet wash and thoroughly clean holiday homes, decking, and surrounding areas to maintain a high standard of presentation.
- Assist with the siting, positioning, levelling, and commissioning of holiday homes.
- Fit and adjust fixtures and fittings as required, including steps, skirting, and decking where appropriate.
- Conduct final quality checks before customer handover.
- Ensure tools, equipment, and work areas are kept clean, organised, and safe.
- Support the Sales Team with customer handovers when required.
- Maintain accurate records of completed work, repairs, and maintenance tasks.
- Follow all company health and safety procedures and report any hazards or defects.
- Assist with general park maintenance and other duties as required to support the business.
Skills and Experience
Essential
- Practical maintenance or handyman experience.
- Good problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Full UK driving licence.
- Good communication and customer service skills.
- Positive attitude with a flexible approach to work.
Desirable
- Experience working with caravans, holiday homes, or the leisure industry.
- Knowledge of plumbing & joinery
- Experience using pressure washing equipment.
- Experience with caravan siting or towing (training can be provided if required).
Personal Attributes
The successful candidate will be:
- Reliable and trustworthy.
- Well organised with good time management skills.
- Able to work outdoors in varying weather conditions.
- Physically fit, as the role involves manual handling and lifting.
- Professional and courteous when dealing with customers.
- Committed to delivering high standards of workmanship.
What We Offer
- Competitive salary and benefits package.
- Staff discount within all hospitality and retail outlets across the estate, plus free entry to Lulworth Castle for you and your family.
- Free parking at our three beautiful sites, Lulworth Cove, Lulworth Castle and Durdle Door.
- Ongoing training and development within a friendly and supportive working environment.
This is a permanent, full time role, offering 40 hours per week over 5 days. Weekend and Bank Holiday working will be required (1 weekend day per week).
Join us in creating memorable experiences by ensuring our customers’ holiday homes are always in top condition! We are committed to supporting your professional growth while providing a rewarding environment where your skills make a real difference. Apply today with CV and covering letter to [email protected] .
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Ability to commute/relocate:
- West Lulworth: reliably commute or plan to relocate before starting work (required)
Experience:
- Facilities maintenance: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
