Do you have a passion for people and service?
We are looking for an enthusiastic and friendly person to join our team on our busy Hotel reception.
A helpful, warm personality and a talent for customer service is essential for this role.
Duties include:
- Welcome all Guests in a friendly, prompt and professional manner
- Check guests in and out of the hotel
- Answer telephone calls
- Process payments accurately
- Ability to work closely with all departments
- Administration of daily tasks
- Upselling of the Lifehouse facilities and services.
The ideal candidate must be outgoing, positive, an excellent team player and possess the following skills:
- A pleasant, approachable, warm and welcoming personality
- A willingness to learn
- Excellent communication skills
- Able to work under pressure
- A flexible and self-motivated approach.
- Hospitality experience is preferred
- Able to work shifts including weekends, early mornings and evenings
- Fluent in spoken English
- Have a legal right to work in the UK
This role is 40 hours a week, over 5 days, including Weekends. Shifts are on a rota basis with an earliest start of 7am and a latest finish of 9.30pm.
Job Type: Full-time
Pay: £26,437.00 per year
Benefits:
- Employee discount
- Free fitness classes
- Health & wellbeing programme
- On-site gym
- On-site parking
- Store discount
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
