Job Overview
Axcess Merchant Services is looking for a motivated and analytical candidate to join our growing Risk Team.
This is an excellent opportunity for an individual who is curious, proactive, and keen to develop a career within the payments and risk industry. While previous experience in risk management is advantageous, we are primarily looking for someone with the right attitude, strong communication skills, and a genuine willingness to learn.
As a Risk Analyst, you will play a key role in supporting the management of our merchant portfolio, helping to identify, assess, and mitigate risk while ensuring compliance with industry standards and regulatory requirements. You will work closely with experienced colleagues who will provide training, guidance, and ongoing support as you develop your expertise.
Key Responsibilities
· Support merchant onboarding reviews, including application assessments and website checks.
· Monitor daily and weekly transaction activity, identifying unusual patterns, trends, and potential risks.
· Assist in managing chargebacks, fraud alerts, and early warning indicators.
· Support investigations into suspicious or unusual merchant activity.
· Collaborate with Relationship Managers and internal stakeholders to support merchant needs and risk-related queries.
· Contribute to portfolio reviews, risk assessments, and management reporting.
· Maintain accurate records and ensure adherence to internal risk procedures.
· Actively contribute to a positive, collaborative, and high-performing team environment.
· Undertake occasional merchant visits where required.
About You
We are looking for someone who:
· Has a positive, professional, and team-focused attitude.
· Is naturally curious and enjoys problem-solving and investigation.
· Possesses strong verbal and written communication skills.
· Is comfortable working with data and information analysis.
· Demonstrates initiative and can identify potential issues before they escalate.
· Takes ownership of their work and consistently delivers to a high standard.
· Has high levels of integrity, reliability, and attention to detail.
· Holds a full UK driving licence and has access to their own transport (preferred).
Desirable Experience
The following experience would be beneficial but is not essential:
· Exposure to payments, financial services, risk, compliance, or fraud prevention.
· Experience using Microsoft Excel or working with data-driven processes.
· A customer service, account management, or relationship-focused background.
· Knowledge of card payments, chargebacks, acquiring, or e-commerce environments.
What We Offer
· Comprehensive training and ongoing professional development.
· Support and mentoring from experienced risk professionals.
· Clear career progression opportunities within a growing business.
· Exposure to a dynamic and fast-paced payments industry.
· A supportive and collaborative working culture.
· Company pension scheme.
· Birthday leave.
· Cycle to Work scheme.
· Additional employee benefits.
· Competitive salary, dependent on experience.
Pay: £25,800.00-£30,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
Work Location: Hybrid remote in Leeds LS16 6QY
