Job Summary
Monday - Friday, 9am - 1pm.
Working hours could be discussed for the right candidate.
Responsibilities
- Answering and making telephone calls to homeowners, tenants, suppliers and contractors.
- Assisting customers with enquiries and providing a friendly and professional service.
- Scheduling and coordinating jobs for engineers and contractors.
- Managing annual certificates, servicing records and other compliance-related paperwork.
- Word processing, preparing documents and general administration.
- Using Microsoft Word and Excel for day-to-day office tasks and record keeping.
- Updating customer and job records accurately.
- Dealing with emails and general correspondence.
- Liaising with engineers, contractors, suppliers, homeowners and tenants to help keep jobs running smoothly.
- Filing, scanning, photocopying and other routine office duties.
- Supporting the wider office team with general administrative tasks as required.
About You
- Friendly, professional and confident when speaking to customers and contractors.
- Well organised with good attention to detail.
- Comfortable working in a busy, fast-paced environment and able to prioritise tasks.
- Good written and verbal communication skills.
- Competent with Microsoft Word and Excel.
- Reliable, punctual and able to work independently as well as part of a team.
- Previous experience in a similar customer service or office-based role would be advantageous.
Join us as an Office Assistant and become an integral part of a vibrant team!
Pay: £12.71-£13.00 per hour
Work Location: In person
