Position: Rental Office Manager
Pay
Starting salary minimum of £35,000.00 per annum
Job type
Permanent/long-term
Office Working Hours
Monday to Friday 9am – 5.30pm Office Based
Location
Northampton with occasional local travel.
Full job description
THE COMPANY: We are a successful property management company based in Northampton. Established for over 50 years, we have a reputation as professional, reliable and forward-thinking; ensuring all of our tenants have the best possible experience.
THE ROLE: An exciting and varied opportunity has become available for a Rental Office Manager to join a well-established professional team of individuals. The key purpose of this role is to manage the smooth running of a successful property department. The ideal candidate will possess strong organisational skills and a customer-focused approach, ensuring that all tenants receive exceptional service. The Rental Manager will be responsible for managing all aspects of residential tenancy relations, coordinating maintenance requirements alongside the maintenance manager and ensuring compliance with all property regulations.
Responsibilities
· Financial management of all properties, including but not exclusive to entering rents received, deposits, arrears, reconciling tenant statements.
· Arranging new tenancy agreements and ensuring they comply with all legal regulations.
· Legal Compliance - Ensure properties comply with all relevant health and safety and property regulations
· Management of the company’s membership of regulatory bodies ensuring essential renewals are actioned in a timely fashion.
· Drawing up legal documents which include the following: Section 13 notices, Section 8 notices.
· Have a clear understanding of the legal processes, procedures and Renters Reform Act.
· Utilise Arthur software for data entry and management of tenancy and financial records, and rent reviews.
· Overseeing the booking and conducting property inspections and inventories.
· Negotiating tenancy extensions and/or renewals.
· Conducting monthly rent reviews and producing monthly reports to the MD.
· Co-ordinating with contractors, to manage maintenance and/or repair issues at properties.
· Deposit returns.
· Completing all check in and check out procedures, inc. full inventory reports.
· Be responsible for overseeing the conduct of regular inspections of properties to ensure compliance with safety standards and property regulations.
· Ensuring the everyday smooth operation of office administration.
· Knowledge of HMO regulations, licencing and management.
· Negotiation and organising contracts for equipment, sundries and supplies for the rental office as required.
Requirements
· Minimum of 5 years in lettings or property management.
· Proficiency in Arthur or similar property management software is advantageous.
· Strong data entry skills with attention to detail in administrative tasks.
· Excellent organisational abilities with a focus on multitasking in a busy office environment.
· Exceptional communication skills, both verbal and written.
· A proactive approach to problem-solving with the ability to be a strong team player as well as strong management skills
· Valid clean driver's licence
· Knowledge of the Northampton property market would be helpful, but not essential.
Our office is situated on a main road, positioned close to shops and all local amenities. Free parking is available in the close vicinity.
We are a well-established, highly organised and successful office, and we are looking for a well experienced rental office manager to join our friendly team.
We are a family-run business, and we pride ourselves on our close-knit, supportive environment. We’d be very pleased to welcome a new member to our team and look forward to building a happy and successful working relationship together.
This is a long-term position.
Pay: £28,000.00-£35,000.00 per year
Benefits:
Work Location: In person
