Job Title: Front of House Team Member
Location: The Spotted Dog
Reports To: Restaurant Manager
Employment Type: Full-Time/Part Time
About Us:
We are a vibrant and busy country pub and restaurant known for our warm hospitality, quality food, and welcoming atmosphere. Alongside our day-to-day dining service, we host a variety of functions including birthdays, weddings, corporate events, and seasonal parties. We are seeking a motivated and experienced Team Member to support the management team and help deliver outstanding service across both the restaurant and function operations.
Job Overview:
You will play a key role in supporting the smooth daily operations of the pub, ensuring exceptional customer experiences in both the restaurant and function spaces. You will work with the front-of-house team, maintain high service standards. This is a hands-on role with room to grow.
Key Responsibilities: Daily Operations
- Assist in the day-to-day operations of the restaurant, bar, and function areas.
- Ensure efficient and high-quality service during lunch, dinner, and events.
Customer Service
- Handle customer enquiries and feedback professionally and promptly.
- Build rapport with regular guests and function clients to drive repeat business.
Event & Function Management
- Assist in the delivery of private functions and events alongside our events coordinator.
- Understand event requirements and ensure smooth execution.
- Oversee setup, service, and breakdown of function spaces.
Skills & Experience:
- 1+ years experience in a role within a hospitality environment.
- Experience working in both restaurant and event/function settings is required.
- Excellent customer service and problem-solving abilities.
- Strong organisational and communication skills.
- Ability to work evenings, weekends, and public holidays as required.
What We Offer:
- Competitive salary and a generous tips (TRONC) system.
- Opportunities for career development and internal progression.
- Supportive and friendly team environment.
- Staff meals and other employee perks including discounts.
- Involvement in a growing business with exciting future plans.
Job Types: Full-time, Part-time, Permanent
Pay: £12.75 - £13.20 per hour dependent on experience.
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Experience:
- Hospitality: 1 years (required)
Work Location: In person
Job Types: Full-time, Part-time, Permanent
Pay: £12.75-£13.50 per hour
Benefits:
- Employee discount
- On-site parking
Experience:
- Hospitality: 1 year (required)
Work Location: In person
