Part time Counter Assistant
We are looking for a part-time Counter Assistant to join our busy, independent community pharmacy in Downend, Bristol.
Pay Rate: £12.75 per hour
About the Role
As a Counter Assistant, you will play a key part in the day-to-day running of the pharmacy and supporting our patients. This includes:
- Customer Service & Patient Support
- Welcoming patients and providing a helpful, friendly service.
- Answering queries face to face and over the phone.
- Triaging patient questions: deciding if you can help, if it should be passed to a dispenser, or if the pharmacist is required.
- Dispensary & Clinical Services Support
- Helping patients with Pharmacy First, flu and COVID vaccinations, weight management and other services by booking or signposting them.
- Supporting the dispensary team by preparing prescriptions for collection.
- Till & Cash Handling
- Operating the till accurately.
- Cashing up daily and completing the cash sheet.
- Stock Management
- Unpacking and checking deliveries.
- Pricing and merchandising stock.
- Keeping shelves tidy and clean.
- Carrying out regular date checks.
- Teamwork
- Working closely with pharmacists, dispensers, and other counter staff to ensure smooth running of the pharmacy.
- Helping maintain a safe, professional, and welcoming environment for all patients.
Job Type: Part-time
Pay: £12.75 per hour
Benefits:
- Free parking
- Store discount
Work Location: In person
