Overview
We are seeking a dynamic and experienced Retail Manager to lead and oversee daily store operations. The successful candidate will be responsible for driving sales, managing staff, and ensuring excellent customer service. This role offers an exciting opportunity for a proactive leader with strong organisational and communication skills to contribute to the growth and success of our retail establishment. The position is paid and ideal for individuals with a passion for retail management and team leadership.
Duties
- Checking in deliveries, order matching and daily banking
- Prepare required paperwork in relation to stock and sales.
- Manage cash balances and minimize wastage
- Lead, motivate, and supervise retail staff to achieve sales targets and deliver exceptional customer service.
- Develop and implement effective sales strategies, merchandising plans, and promotional activities.
- Manage stock levels, organise stock displays, and ensure the store maintains an attractive appearance.
- Oversee daily operations including opening and closing procedures, cash handling, and administrative tasks.
- Monitor sales performance, analyse reports, and prepare forecasts to support business growth.
- Ensure compliance with health and safety regulations, company policies, and procedures.
- Conduct staff training sessions on product knowledge, customer service, and organisational standards.
- Handle customer enquiries, complaints, and feedback professionally to foster loyalty.
- Maintain effective communication within the team and with other departments to streamline operations.
Qualifications
- Minimum 2 years' experience in a retail supervisory or store management role.
- Strong leadership skills with the ability to motivate staff towards achieving goals.
- Excellent communication skills in English.
- Demonstrable experience in sales management, merchandising, organisational planning, and administrative duties.
- Exceptional time management skills with the ability to prioritise tasks efficiently.
- Proficient in using retail management software and MS Office applications.
- Outstanding organisational skills with keen attention to detail.
- Experience in phone etiquette and delivering professional customer interactions.
- Full UK driving licence.
Candidates should possess a proactive attitude with a focus on delivering excellent service standards whilst maintaining operational efficiency. This role is suitable for someone eager to grow within retail management while contributing positively to our team environment.
Pay: £29,000.00-£32,000.00 per year
Benefits:
- Casual dress
- Discounted or free food
- Employee discount
- Pay rise
- Store discount
Work Location: In person
