About Right at Home High Wycombe
Right at Home High Wycombe is a CQC rated 'Outstanding' domiciliary care branch and part of the wider Right at Home UK network, which operates 83 branches nationwide. We support elderly and vulnerable adults to remain living happily and safely in their own homes within a 10-mile radius of High Wycombe. The nature of community care can be very reactive, which often results in a high volume of incoming calls from clients, caregivers and healthcare professionals. We are therefore looking for a friendly, organised and reliable Receptionist / Office Support Administrator to support our busy office team.
Main Responsibilities
- Answering and making phone calls
- Triaging incoming calls
- Dealing with staff/cleint requests using the main compliance/coordinating system
- Inputting data accurately into company systems
- Accessing and managing files/folders within SharePoint
- Categorising and managing emails in Outlook
- General administrative support tasks
Skills & Personal Qualities
You must:
- Be confident using the telephone
- Have a polite and professional manner
- Have good spoken and written English
- Be punctual and reliable
- Be accurate and detail-focused
- Be comfortable working in a fast-paced office environment
Role Development Opportunity
There is the possibility for this role to evolve into a permanent Office Administrator position with broader responsibilities, including invoicing and accounts payable.
To progress into the permanent role, you would need to demonstrate intermediate Excel skills, which may be tested during the recruitment process.
You would need to be comfortable using:
- Pivot Tables
- VLOOKUP/XLOOKUP
- Conditional Formatting
- Data Validation
Previous reception, administration or B2B customer service experience would be advantageous. We look forward to hearing from you.
Pay: £12.75 per hour
Benefits:
Licence/Certification:
- Driiving licence with access to a vehicle (preferred)
- Do you live within 10 miles of High Wycombe (preferred)
Work Location: In person
