Job Ref: BES7437
Branch: Caledonian Hotel Ullapool
Location: Caledonian Hotel Ullapool, Ullapool
Salary/Benefits: Competitive Salary
Contract type: Fixed Term
Hours: Full Time
Shift pattern: Various
Hours per week: 40/45
Posted date: 10/08/2026
Closing date: 10/09/2026
Live-In Accommodation Available
Caledonian Hotel, Ullapool
Fixed-Term Maternity Cover (12 Months)
Competitive Salary + Live-In Option Available
We are looking for an enthusiastic and hands-on Hotel Duty Manager to join our management team on a maternity leave cover contract.
This is an excellent opportunity for an ambitious Food Beverage Manager, Restaurant Manager, Assistant Manager, or experienced Supervisor looking to take the next step in their hospitality career and gain exposure to all aspects of hotel operations.
As Duty Manager, you will work closely with the senior management team to ensure the smooth day-to-day running of the hotel, delivering exceptional guest experiences while supporting and leading departmental teams.
- Oversee the daily operation of the hotel across all departments.
- Lead and support Front of House, Food Beverage and Housekeeping teams.
- Ensure exceptional guest service standards are maintained at all times.
- Handle guest feedback, complaints and service recovery professionally and efficiently.
- Conduct daily operational checks and ensure compliance with health, safety and licensing requirements.
- Support recruitment, training and development of team members.
- Manage room inspections and presentation standards.
- Assist with stock control, ordering and departmental cost management.
- Act as the senior manager on duty and be the main point of contact for guests and staff.
- Support with hotel administration, reporting and operational planning.
- Ensure company policies and procedures are consistently followed.
We are looking for someone who:
- Has previous supervisory or management experience within hospitality.
- May currently be working as an FB Manager, Restaurant Manager, Assistant Manager or Senior Supervisor looking for their next challenge.
- Demonstrates excellent leadership and people management skills.
- Has a passion for delivering memorable guest experiences.
- Can remain calm and professional under pressure.
- Is highly organised with strong attention to detail.
- Has excellent communication and problem-solving abilities.
- Is flexible and willing to work shifts, including weekends and evenings.
- Competitive salary.
- Live-in accommodation available.
- Meals on duty.
- Staff discounts.
- Ongoing training and development.
- A fantastic opportunity to broaden your management experience across a full hotel operation.
- Supportive and friendly working environment.
- Excellent career development opportunities.
If you're an ambitious hospitality professional ready to step into a broader management role and develop your hotel operations experience, we'd love to hear from you.
About Us
Built in the early 1900s, the 83-bedroom Caledonian Hotel is one of the oldest hotels in the area. It still boasts a quiet, friendly and welcoming atmosphere and pleasant gardens.
The Hotel overlooks Ullapool's working harbour and the colourful fishing boats on Loch Broom. To the right of the hotel is the Fowler Memorial Clock - said to be the most photographed clock in the Highlands. It was first erected in 1899 in memory of Sir John Arthur Fowler (1817-1898) and his family who lived at Braemore House near Corrieshalloch Gorge. However, to help reduce traffic congestion, it was moved to its new home in West Argyle Street in the 1960s.
Thanks to its central location in the town of Ullapool and modern comforts, The Caledonian Hotel is perfect for both the business and leisure traveller.
Ullapool is the main port of the Outer Hebrides and offers good road links to various spectacular highland locations, including Loch Maree, Lochinver, Gairloch, Corrieshalloch Gorge and Inverewe Gardens, where visitors can enjoy the many tropical and exotic shrubs and trees that grow there.
The capital of the Highlands, Inverness is under two hours away, providing ample opportunity for shopping trips.
We truly believe our people are our biggest asset and to reflect that we offer:
- Market leading Rates of Pay
- Anniversary Bonus
- Flexible Shifts, full and part time to fit around other commitments
- 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
- Full Training and Supervision Given
- Opportunity to gain recognised qualifications to help you progress
- Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
- Introduce a Friend Scheme worth £600 +
- Anniversary weekend stay for you or to give as a gift to family or close friends
- Access to complimentary Mental Health Wellbeing services
- Discounted Bespoke Hotel Stays, for you, your family and friends
- 50% off all Food Beverage during Bespoke Hotel Stays
- A range of local in-house benefits
- many more!
