Job Purpose:
The QHSE Administrator provides administrative support to the Quality, Health & Safety and Environmental
(QHSE) team, ensuring the effective coordination of the company's management systems, accreditations,
reporting activities and compliance processes.
The role is primarily administration focused, supporting the Quality Manager by maintaining accurate
records, coordinating internal activities, gathering and analysing data, managing document control, and
providing timely support to both internal colleagues and external stakeholders.
The successful candidate will play a key role in maintaining the company's Quality Management System
(Knowledge Base), supporting ISO 9001 and ISO 14001 compliance activities, coordinating audit
programmes, producing management reports, and assisting with the annual greenhouse gas emissions
reporting process.
Key Responsibilities:
Quality Management System (Knowledge Base)
- Manage the document control process, including formatting, publishing and archiving controlled documents.
- Ensure approved templates, policies, procedures and forms are available to employees.
- Maintain version control and document registers.
Reporting & Administration
- Gather, validate and compile operational data for internal management reports and external client reporting.
- Produce regular reports and dashboards using Excel and other business systems.
- Support the preparation of monthly, quarterly and annual QHSE performance reports.
- Maintain records relating to audits, corrective actions, non-conformances, complaints and continuous improvement activities.
- Assist with the preparation of presentations and management review documentation.
- Audit & Compliance Coordination
Coordinate internal audit schedules across the business.
- Support the Quality Manager in tracking audit findings and corrective actions through to completion.
- Support the coordination of external certification and client audits.
- Monitor compliance calendars to ensure reviews, inspections and reporting deadlines are met.
Mailbox & General Support
- Monitor all central QHSE mailboxes.
- Respond to routine enquiries from employees, clients and external organisations.
- Escalate technical queries to the appropriate member of the QHSE team.
- Coordinate requests for documentation, policies, certificates and compliance information.
Environmental Reporting
- Coordinate the collection of environmental data from multiple business departments.
- Gather fuel, electricity, gas, waste, travel and other emissions-related information.
- Convert activity data into carbon dioxide equivalent (CO₂e) calculations using established methodologies.
- Maintain accurate greenhouse gas emissions records.
- Support the production of the company's annual Carbon Footprint Report.
- Identify missing or inaccurate data and work with departments to improve reporting quality.
General Support
- Support continual improvement activities across Quality, Environmental and Health & Safety functions.
- Provide administrative support for meetings, including agendas, minutes and action logs.
- Support the wider QHSE team with projects and business improvement initiatives as required.
Skills/Qualifications:
Essential
- Excellent organisational and administrative skills.
- Exceptional attention to detail and accuracy.
- Strong Microsoft Excel skills, including formulas, data analysis and reporting.
- Confident working with large amounts of data and numerical information.
- Excellent written and verbal communication skills.
- Strong document formatting and document control skills.
- Ability to prioritise multiple tasks and meet deadlines.
- Professional and customer-focused approach.
- Strong problem-solving and analytical skills.
- High level of IT literacy across Microsoft Office.
- Previous experience in an administrative or coordinator role.
Desirable
- Experience working within Quality, Health & Safety or Environmental administration.
- Understanding of ISO 9001 and/or ISO 14001 management systems.
- Experience maintaining document management systems or quality management systems.
- Experience preparing reports and analysing business data.
- Knowledge of greenhouse gas emissions reporting or carbon accounting.
- Internal Auditor qualification (or willingness to undertake training).
- Experience working within construction, engineering, compliance or a regulated environment.
Personal Attributes:
- You pride yourself on truth and share knowledge for the greater good.
- You are committed to improvement and are an active team participant.
- You accept responsibility for your role and promote ownership in others.
- You have a desire to be successful and achieve goals, whether small or large.
- You are flexible to meet business needs and actively work towards expanding your knowledge and skills.
About Us
Established in 2007, CCS has grown into a leading provider of compliance, heating, electrical, retrofit, and renewable energy services for the social housing sector. Working with local authorities and housing providers across England, we help create safer, warmer, and more energy-efficient homes.
Our people are at the heart of everything we do. Through innovation, investment in our teams, and a commitment to quality, we are helping drive the transition to a more sustainable future while creating rewarding career opportunities across the business.
What We Offer
Pension Scheme: Helping you plan for the future with access to our company pension scheme after probation
Flexible Annual Leave: Option to buy or sell leave after probation.
Professional Development: Access to a range of in-house and external training opportunities.
Employee Assistance Programme: Free and confidential 24/7 wellbeing support.
Refer a Friend Scheme: Earn a bonus for successful employee referrals.
Free On-site Parking: Available at office locations.
Why Choose CCS?
Skill Development: Access to training programmes, coaching, and mentoring.
Career Growth: Clear pathways for personal and professional advancement.
Long-Term Contracts: Enjoy stability and job security.
We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.
