Delivery – Delivery of work orders to the Project & Programme Management Team as directed, on projects (or individual work orders) of varying size and complexity. This may involve owning some work orders end-to-end (with a small to medium degree of risk) or delivering work orders or project support activities as part of a wider Programme or Project Team.
Organising - Organising and controlling delivery activities, under the direction of a Project or Programme Manager. Ensure deadlines are met and documents are updated accurately. Tracking and ensuring actions are completed.
Stakeholders – Maintain effective working relationships with stakeholders across BT and your customer, at an appropriate level.
Methodologies - Following and learning the necessary Programme & Project Management methodologies and processes to benefit now and in the future.
Tolerances - Delivering work to the necessary time, cost and quality constraints.
Risks and Issues - Managing risk and issues that are identified by managing a RAID log.
Resources - Booking and managing delivery resources. Where required, interface with 3rd party suppliers, which involves the agreement, planning, timelines and quality of deliverables.
Reporting & Governance - Providing status updates within BT and externally and contributing to Programme & Project governance.
Finances – Track work order costs where required. Ensure completed requests are effectively closed out for invoicing. Identify and manage changes to scope and cost.
