Reception & Events Manager – Suffolk – Luxury Hotel – Live In Available
We are recruiting a Reception & Events Manager for a beautiful luxury hotel in Suffolk, offering a unique opportunity to lead the front-of-house operation while overseeing a varied and exciting events calendar.
Please note: We are unable to offer sponsorship for this role and candidates must have the right to work in the UK without visa sponsorship. If you require Sponsorship please do not apply, thank you.
Set within one of Suffolk's most picturesque and historic locations, this charming hotel is renowned for its exceptional hospitality, beautiful surroundings, and warm, personalised service.
Welcoming leisure guests, weddings, private celebrations, and corporate events throughout the year, the property has built an excellent reputation for delivering memorable experiences and is now looking for a talented manager to become a key part of its leadership team.
Benefits:
- Live-in accommodation available if required
- Competitive salary
- Company discounts across the group
- Staff meals on duty
- Free on-site parking
- Excellent training and development opportunities
- Work within a highly regarded luxury hotel
- Varied role combining reception, guest relations, and events
- Genuine opportunities for progression
As Reception & Events Manager, you will take responsibility for the day-to-day running of the reception department while also managing event enquiries and coordinating functions from initial booking through to successful delivery.
This is a fantastic opportunity for someone who enjoys building guest relationships, thrives in a customer-facing environment, and has a passion for creating exceptional experiences.
The role offers excellent variety, combining operational management with event planning and coordination.
As Reception & Events Manager you will:
- Lead and develop the reception team, ensuring exceptional guest service at all times
- Oversee the smooth running of the front desk and guest arrival experience
- Manage event and function enquiries from initial contact through to completion
- Coordinate weddings, private dining events, celebrations, and corporate functions
- Liaise with all hotel departments to ensure seamless event delivery
- Conduct show rounds and build strong relationships with prospective clients
- Handle guest feedback and resolve issues professionally and efficiently
- Assist with departmental administration, forecasting, and reporting where required
- Ensure high standards of presentation, service, and attention to detail throughout the guest journey
The ideal candidate will have experience within a quality hotel environment, either in reception, events, or a combination of both. Strong organisational skills, excellent communication, and a genuine passion for hospitality are essential.
This is an excellent opportunity to join a highly respected hotel in a beautiful part of Suffolk, taking on a varied and rewarding management role where no two days are the same.
Due to the number of applicants received, unfortunately we are unable to reply individually to each. Should your application be suitable for the role, then you'll hear from us within 48 hours, thank you.
INDF
Job Types: Full-time, Permanent
Pay: Up to £32,000.00 per year
Application question(s):
- We are unable to help with sponsorship for Visas. If you require sponsorship then please do not apply for the role. If you do not need this, please respond "sponsorship not required", thank you.
Work authorisation:
- United Kingdom (required)
Work Location: In person
