Overview
Receptionist / Front of House Administrator
Location: Cranbrook & Staplehurst, Kent
Job Type: Part time
We are an established independent healthcare practice seeking a friendly, organised and professional Receptionist to join our team.
As the first point of contact for patients, you will play a key role in creating a welcoming and positive experience while ensuring the smooth day-to-day running of the reception area.
Key Responsibilities
- Greeting patients and visitors in a friendly and professional manner
- Answering and managing incoming telephone calls
- Booking and managing appointments
- Responding to patient enquiries in person, by phone and email
- Processing payments and maintaining accurate records
- Managing patient information confidentially and in accordance with GDPR requirements
- Supporting clinicians and the wider team with administrative tasks
- Ensuring reception and waiting areas remain welcoming and well-presented
The Ideal Candidate Will Have
- Excellent communication and interpersonal skills
- A professional and positive attitude
- Strong organisational and multitasking abilities
- Good IT skills, including Microsoft Office
- Previous receptionist, customer service or administrative experience
- The ability to work independently and as part of a team
- A caring, patient-focused approach
What We Offer
- Competitive salary, dependent on experience
- Supportive and friendly working environment
- Full training provided
- Long-term career opportunity within a respected independent practice
If you are organised, personable and enjoy helping people, we would love to hear from you.
Please apply with your CV and a brief cover note outlining your experience and suitability for the role.
Pay: £13,200.00-£20,000.00 per year
Benefits:
Work Location: In person
