Job Overview
The Renaissance at Kelham Hall Ltd are seeking enthusiastic and dedicated Front of House Staff to join our team in delivering exceptional service to our guests, 40 hours a week. As a vital part of our hospitality environment, you will be responsible for creating a welcoming atmosphere and ensuring that all customer needs are met promptly and efficiently. This role is perfect for individuals who thrive in a fast-paced setting and have a passion for the food and beverage industry.
Duties
- Greet and welcome guests as they arrive, ensuring a warm and friendly atmosphere.
- Take orders accurately and efficiently, providing recommendations when necessary.
- Assist with food preparation and presentation, adhering to food safety standards.
- Manage catering requests and ensure that all events run smoothly.
- Serve food and beverages, including bartending duties when required.
- Maintain cleanliness and organisation of the front of house area, including dining spaces and service stations.
- Handle customer inquiries and complaints with professionalism, striving for resolution.
- Collaborate with kitchen staff to ensure timely service and quality control.
Requirements
- Previous experience in a restaurant or hospitality setting is preferred but not essential.
- Knowledge of food safety practices is advantageous.
- Strong communication skills with the ability to work well under pressure.
- A team player who is willing to help colleagues as needed.
- Flexibility to work various shifts, including evenings and weekends.
- A passion for providing excellent customer service in a dynamic environment.
If you are eager to contribute to a vibrant team while enhancing your skills in the catering and hospitality industry, we encourage you to apply for this exciting opportunity as Front of House Staff!
Job Type: Full-time
Pay: £10.85-£12.71 per hour
Benefits:
Work Location: In person
