An exciting opportunity has arisen for a Senior Administrator to join our ever evolving team providing Administrative support to PALMS where we have a proven track record of our Administrators developing and progressing to other careers within the NHS in a range of roles.
We are seeking to appoint a motivated and forward thinking Senior Administrator who can work flexibly and is committed to supporting the development of PALMS.
Interviews will be run in person at Sandridge Gate Business Centre, full details and instructions will be provided to successful candidates.
- Proposed interview date: 9th September 2026*
HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.
The ideal candidate will:
Be a hardworking, well organised and adaptable individual
Be able to evaluate and prioritise work, responding quickly to daily changes in work pattern
Be able to work in a team environment and make valuable contributions
Have an excellent telephone manner, communicating with professionals and families with tact and sensitivity
Have excellent written and verbal communication skills
Have excellent touch typing skills and be able to type from digitally dictated files
PALMS is a friendly, cohesive and proactive team who value feedback. We empower all team members to contribute to the continuous development of the service and welcome innovation and change.
PALMS works across Hertfordshire providing a specialist multi-disciplinary approach. PALMS is one of the Children and Young People’s Mental Health Services (CYPMHS) which offers individually tailored support for CYP, aged 0-18 who have an intellectual disability and/or are autistic, helping families to manage behaviours of concern, toileting, feeding and sleeping concerns which have not benefitted from community interventions and/or to support mental health needs which cannot be met with reasonable adjustment by other CYPMH services.
Interventions include intervention workshops, intervention groups, individual therapy, parent as therapist sessions, and a family clinic. PALMS aims to keep CYP with their families thereby improving outcomes for all family members. PALMS predominantly applies narrative, systemic, positive behaviour, and bio-psycho social models adhering to the STOMP / STAMP and Transforming Care Agendas.
We don’t want you to miss out so we’d like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work
You need to apply before the interview takes place.
We can offer you:
Regular appraisal, personal development planning and opportunities for continuing professional development.
Regular line management and support including clinical supervision
The chance to work with a number of different professionals
In addition to the basic salary, this post attracts a High Cost Area Supplement of up to 5% of basic salary
A full valid driving licence and access to a car insured to use for business purposes is essential (unless you have a disability as defined by the Equality Act 2010). Applicants to be aware that PALMS work within the ULEZ zone and any charges due to non-compliant vehicles can not be reimbursed by the Trust.
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages.
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
