Office Manager (Engineering) – Keep Projects Moving & Admin on Track
Looking for a role where your operational and organisational skills genuinely support a technical team? This is your opportunity to join a well-established engineering company in Rochdale, adding a new layer of office support to an experienced, tight-knit team. This isn’t a “fix it” role — the team is already working well. But as workloads grow and client demands increase, the time is right to bring in someone who can coordinate, manage, and improve the way the office operates day to day.
What You'll Be Doing
You'll be the central point for admin and operations, providing structure and consistency so that engineers and managers can focus on project delivery. This is a hands-on role that blends technical admin, scheduling, compliance and general office coordination.
Key responsibilities include:
Portal and Workflow Management
Managing 2-10 incoming work orders daily through customer portals (Verisae, Mercury, M365, Aeromark)
Uploading and submitting quotes in required client formats
Tracking quote progress, managing follow-ups, and ensuring timely invoice generation
Liaising with clients where needed to clarify quote or PO details
Monitoring and maintaining portal accuracy - flagging discrepancies or delays
System Administration
Owning the company's internal job and field management system (BigChange)
Reviewing job status and ensuring updates are entered consistently by the engineering team
Setting up new jobs, scheduling resources, and managing job lifecycle processes
Producing weekly/monthly reports for internal tracking and billing purposes
Training team members on best practices for using the system
Project Coordination
Supporting engineers and managers with project set-up, resource planning, and documentation
Tracking job progress and upcoming deadlines across multiple projects
Managing document packs, client forms, and technical file submissions
Coordinating internal reviews to close out jobs on the system
Procurement & Compliance
Raising and tracking purchase orders via Oracle and Coupa systems
Managing supplier quotes, approvals, and tracking delivery status
Compiling and sending RAMS documents using pre-set templates
Keeping internal records updated for compliance (training, accreditations, vehicle checks etc.)
Office Operations & Logistics
Managing hotel bookings and travel arrangements for site engineers
Overseeing fleet admin - including MOT reminders, servicing schedules, fuel cards and logbooks
Ensuring PPE, tools and equipment needs are ordered and tracked
Maintaining internal filing systems and office supplies
Acting as the first point of contact for visitors, deliveries, and general office queries
Supporting additional admin needs for a secondary regional division
Team Coordination & Support
Being a visible, reliable point of support for the engineers, ensuring day-to-day needs are met
Monitoring adherence to internal processes and reminding the team of key deadlines
Helping introduce new systems or process improvements where needed
Attending internal planning meetings to stay ahead of team requirements
Pay: £40,000.00 per year
Work Location: In person
