Job Summary
We are seeking a proactive and detail-oriented Sales Order Processor to join our dynamic sales team. In this vital role, you will manage the accurate processing of customer orders, ensuring timely and efficient fulfillment. Your excellent communication skills and organizational abilities will help maintain seamless order flow, support customer satisfaction, and contribute to the overall success of our sales operations. This position offers an exciting opportunity to be a key player in a fast-paced environment where precision and customer focus drive results.
Responsibilities
- Receive, review, and process sales orders accurately, ordering in from suppliers ensuring orders are dispatched efficiently.
- Coordinate with warehouse and logistics teams to ensure timely order fulfillment and delivery schedules
- Raise purchase orders daily with multiple suppliers to replenish stocks and expediate orders being dispatched.
- Maintain detailed records of all sales transactions, order statuses, and customer communications
- Communicate effectively with customers regarding order confirmations, updates, and resolving any discrepancies or issues
- Utilize Microsoft Excel, Word, PowerPoint, and Outlook to prepare reports, correspondence, and documentation related to sales orders
- Support sales administration tasks such as data entry and updating customer information in Volusion
- Manage multiple priorities efficiently through excellent time management and organizational skills
Requirements
- Proven experience in sales administration or order processing roles with strong attention to detail
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with Google Sheets, Volusion
- Excellent communication skills in English—both written and verbal—along with strong computer literacy
- Demonstrated ability to manage time effectively while handling multiple tasks in a fast-paced environment
- Strong organizational skills with an eye for accuracy in data entry and record keeping
- Prior experience in customer service or IT support is a plus but not required
- Ability to work independently as well as collaboratively within a team setting
Join us as a Sales Order Processor and become an integral part of our team dedicated to delivering exceptional service. Your expertise will help streamline our sales operations while providing outstanding support to our customers.
Hours 8am-12 or 9:30-1:30pm depeding what suites - Mon-Fri - 20 hours p/w permanent contract.
Pay: £14.00 per hour
Benefits:
- Canteen
- Casual dress
- Free parking
- On-site gym
- On-site parking
Work Location: In person
