The Product Owner - Core Branch Technology is accountable for defining, shaping, and continuously evolving the core technology platforms that underpin branch operations, including transaction processing, settlement, financial flows, and integration with enterprise systems.
This is a product-led role, responsible for setting the product strategic direction, vision, and long-term evolution of the core branch technology estate. The role ensures that platforms deliver measurable value to the business, maintain financial and operational integrity, and support the wider enterprise technology strategy.
The role sits at the centre of a major transformation programme to modernise legacy systems, with a strong emphasis on SAP-based ecosystems (including S/4HANA and associated finance and retail platforms) as the foundation for future capability. The Product Owner is accountable for ensuring that the evolution of these platforms aligns to enterprise architecture, financial control requirements, and long-term product sustainability.
Working closely with Finance, Technology, Transformation, Architecture, and Operations, the Product Owner ensures that core platforms are resilient, scalable, and integrated, supporting high-volume, business-critical branch services. They act as the accountable authority for product outcomes, ensuring that delivered capabilities meet user needs, regulatory obligations, and performance expectations.
