Job Introduction
- 40 Hours per week
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Locations: Manchester (with national account coverage - Leeds, Sheffield, Liverpool, Birmingham, London and Edinburgh) (Prestigious Corporate Client Portfolio)
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Contract Type: Permanent – Full Time – On Site – Monday to Friday
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Salary: Competitive + Excellent Benefits
Register Your Interest for our Catering Account Manager Opportunities!
Join Sodexo and play a key role in delivering outstanding workplace experiences across premium corporate environments.
Lead multi-site operations. Inspire high-performing teams. Create exceptional workplace experiences.
At Sodexo, we believe great food has the power to transform the workplace experience. We are inviting talented and passionate professionals to register their interest in upcoming opportunities across our prestigious corporate client portfolio.
Are you an experienced Facilities Management leader ready to take ownership of a multi-site regional operation?
We are building a pipeline of talented Catering Account Managers to support our integrated facilities management operations across a diverse regional portfolio.
This is an opportunity for a senior facilities professional who can lead geographically dispersed teams, deliver exceptional client outcomes and drive operational excellence across multiple locations..
.The Opportunity
As a Catering Account Manager, you will be responsible for the safe, compliant and effective delivery of integrated facilities management services across a regional portfolio.
Based primarily in Manchester, you will provide strategic operational leadership across multiple locations, ensuring services consistently meet contractual commitments, performance standards and the evolving needs of the client.
You will lead a team of facilities managers, coordinators and service leads, creating clear accountability while ensuring all locations operate as one connected and high-performing regional operation.
This role requires a strong balance of visible leadership, commercial awareness, stakeholder management and the ability to lead teams across different locations through effective communication and collaboration.
Ready to make a real impact in a fast-paced workplace?
If you are passionate about delivering excellent facilities services, leading people and creating outstanding workplace experiences, we would love to hear from you.
Register your interest today and our recruitment team will contact you when suitable Catering Account Manager opportunities become available.
Key Responsibilities':
You’ll play a key role in keeping client sites safe, compliant, and operating at their best by:
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Lead multi-site operational teams and management teams across a regional or national portfolio.
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Build trusted relationships with senior client stakeholders and act as a key operational partner.
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Drive exceptional standards across food quality, hospitality, customer experience and workplace services.
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Coach and develop site and management teams to deliver operational excellence.
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Monitor KPIs, SLAs, customer feedback and service performance, driving continuous improvement.
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Work closely with Culinary, Hospitality, Coffee, Marketing, Facilities and Support teams to create engaging workplace experiences.
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Support new service launches, mobilisations, workplace initiatives, events and seasonal activations.
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Identify opportunities to increase customer engagement, participation and commercial performance.
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Manage budgets, labour costs, food costs, forecasting and overall financial performance.
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Ensure operations remain commercially strong while maintaining premium service standards.
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Lead Health & Safety, Food Safety, environmental compliance, audits and risk management.
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Act as the escalation point for operational challenges across the portfolio.
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Share best practice and innovative ideas between locations.
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Develop high-performing teams through coaching, succession planning, engagement and talent development.
What we're looking for:
We are interested in hearing from Facilities Management professionals who have:
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Proven multi-site operational management experience.
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A background in contract catering, hospitality, workplace services or facilities management.
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Experience leading managers and geographically dispersed teams.
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Strong client and stakeholder management skills.
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Commercial and financial acumen, including budget and forecasting responsibility.
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Experience delivering against KPIs, SLAs and contractual commitments.
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A passion for food, hospitality and exceptional customer experiences.
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Experience driving operational change, mobilisation and continuous improvement.
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Strong people leadership, coaching and development capability.
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Excellent communication, organisation and decision-making skills.
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The flexibility to travel across the portfolio as required.
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A full UK driving licence where required.
Desirable Experience
It would be advantageous if you have:
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Experience in corporate contract catering or workplace hospitality.
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Experience managing multi-site or national catering operations.
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Strong understanding of food quality, culinary standards and customer experience.
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Experience working with Culinary, Hospitality, Coffee, Marketing and Workplace Services teams.
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Experience managing food costs, labour costs, budgets and profitability.
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Experience driving customer participation, revenue growth and commercial performance.
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Experience delivering mobilisations, new service launches, events and workplace activations.
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Experience working with premium corporate clients and senior stakeholders.
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Food Safety, HACCP, IOSH, NEBOSH or equivalent qualifications.
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Experience with continuous improvement, innovation and transformation.
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Membership of a relevant professional body such as IWFM, Institute of Hospitality or equivalent.
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Full UK driving licence and flexibility to travel nationally.
What We Offer:
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Competitive salary and benefits package
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Opportunities for professional development and career progression
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The opportunity to work within prestigious corporate environments
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A culture focused on innovation, collaboration, and excellence
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Clear career progression and leadership development opportunities
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A culture built on safety, collaboration, and excellence
Why Sodexo?:
Working with Sodexo is more than a job; it’s a chance to be part of something greater.
Belong in a company and team that values you for you.
Act with purpose and have an impact through your everyday actions.
Thrive in your own way.
We also offer a range of perks, rewards and benefits for our colleagues and their families:
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Unlimited access to an online platform offering wellbeing support
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An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
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Access to a 24hr virtual GP Service
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Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
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Save for your future by becoming a member of the Pension Plan
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Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
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Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
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Sodexo UK and Irelands enhanced benefits and leave policies
A little more about Sodexo:
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Ready to be part of something greater?
Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications
